Measuring E-commerce and the Digital Economy

This programme aims to build the capacity of countries to produce official statistics on e-commerce and the digital economy, and to use those statistics to guide policies.

The lack of such data currently constitutes a significant gap in the tool-kit policy makers need to design and implement ICT policies for development.

UNCTAD provides technical assistance, research and methodological guidance for Member States interested in measuring e-commerce and the digital economy, including with regard to the following questions:

Measuring E-commerce and the Digital Economy  
  • What is the size of the ICT producing sector?

  • To what extent and in what ways do enterprises of different sizes use ICT?

  • What is the value of domestic and cross-border e-commerce sales?

  • What is the value of ICT-enabled/digital services exports and their share in total services exports?

  • Which countries are the largest exporters and importers of different ICT goods?

  • How do countries rank in the UNCTAD B2C E-commerce Index and how can they improve?

  • How can countries develop more comprehensive gender-based ICT indicators?

Technical assistance frequently takes the form of regional training courses, on-demand national workshops, or advisory missions for implementing the UNCTAD model survey on exports of ICT-enabled services.

UNCTAD is a founding member of the Partnership on Measuring ICT for Development, and works in collaboration with a broad range of international organizations and experts to define, harmonize and produce internationally comparable ICT indicators.

Please check the events calendar below for a list of upcoming meetings.

To receive more information please e-mail us at:




Data Protection
21 December 2017"Culture clash" divides trade officials and Internet experts
04 October 2017Luxembourg, Switzerland and Norway most ready to benefit from e-commerce
ICT goods
22 February 2017Trade in information and communications technology goods fell in 2015 as industry juggles shifts in demand
UNCTAD logo small
21 December 2016New survey on trade in digital services expected to fill data void
19 July 2016New initiative to help developing countries grasp $22 trillion e-commerce opportunity
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 Events and Meetings

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