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VERSION:2.0
PRODID:unctad.org
BEGIN:VEVENT
UID:6a52269cdfeb4
DTSTART:20251027T130000Z
SEQUENCE:0
TRANSP:OPAQUE
DTEND:20251027T141500Z
LOCATION:Online\, (CET)\, 
SUMMARY:Consumer Protection in the Age of Artificial Intelligence – Launc
 h of UNCTAD’s Technical Note and Checklist
CLASS:PUBLIC
DESCRIPTION:Artificial Intelligence (AI) is transforming the way consumers 
 interact with markets\, offering more personalized experiences\, faster se
 rvices\, and innovative tools that can make markets work better for consum
 ers. Yet\, it also raises complex questions for regulators and enforcers: 
 How can consumer protection authorities ensure fairness\, transparency\, a
 nd accountability in an age of algorithms?Join UNCTAD for the launch of th
 e Technical Note on Artificial Intelligence and Consumer Protection\, whic
 h explores the opportunities and challenges AI brings to consumers and reg
 ulators alike. The publication highlights how AI can strengthen consumer p
 rotection—by detecting unfair practices\, automating complaint handling\
 , and supporting evidence-based enforcement—while addressing new risks s
 uch as biased outcomes\, opaque algorithms\, and manipulative digital desi
 gns.The event will also introduce the Checklist for Consumer Protection Ag
 encies Deploying AI\, a practical tool designed to help authorities assess
  whether\, when\, and how to adopt AI responsibly to enhance their monitor
 ing and enforcement functions.Speakers include:   Ms. Teresa Moreira\, H
 ead\, Competition and Consumer Policies Branch\, UNCTAD   Prof. Christin
 e Riefa\, Academic Coordinator\, UNCTAD Informal Working Group on Consumer
  Protection in E- commerce   Ms. Martyna Derszniak\, Office of Competiti
 on and Consumer Protection\, Poland   Mr. Luis Espejo Céspedes\, INDECO
 PI\, Peru   Ms. Eunsook Moon\, Chair\, ISO Committee on Consumer Policy 
 (COPOLCO)   Ms. Valentina Rivas\, Programme Management Officer\, UNCTAD
  &lt\;p&gt\;Artificial Intelligence (AI) is transforming the way consumer
 s interact with markets\, offering more personalized experiences\, faster 
 services\, and innovative tools that can make markets work better for cons
 umers. Yet\, it also raises complex questions for regulators and enforcers
 : How can consumer protection authorities ensure fairness\, transparency\,
  and accountability in an age of algorithms?&lt\;/p&gt\;&lt\;p&gt\;Join UN
 CTAD for the launch of the Technical Note on Artificial Intelligence and C
 onsumer Protection\, which explores the opportunities and challenges AI br
 ings to consumers and regulators alike. The publication highlights how AI 
 can strengthen consumer protection—by detecting unfair practices\, autom
 ating complaint handling\, and supporting evidence-based enforcement—whi
 le addressing new risks such as biased outcomes\, opaque algorithms\, and 
 manipulative digital designs.&lt\;/p&gt\;&lt\;p&gt\;The event will also in
 troduce the Checklist for Consumer Protection Agencies Deploying AI\, a pr
 actical tool designed to help authorities assess whether\, when\, and how 
 to adopt AI responsibly to enhance their monitoring and enforcement functi
 ons.&lt\;/p&gt\;&lt\;p&gt\;&lt\;strong&gt\;Speakers include&lt\;/strong&gt
 \;:&lt\;/p&gt\;&lt\;p&gt\;&amp\;nbsp\; &amp\;nbsp\;Ms. Teresa Moreira\, He
 ad\, Competition and Consumer Policies Branch\, UNCTAD&lt\;/p&gt\;&lt\;p&g
 t\;&amp\;nbsp\; &amp\;nbsp\;Prof. Christine Riefa\, Academic Coordinator\,
  UNCTAD Informal Working Group on Consumer Protection in E- commerce&lt\;/
 p&gt\;&lt\;p&gt\;&amp\;nbsp\; &amp\;nbsp\;Ms. Martyna Derszniak\, Office o
 f Competition and Consumer Protection\, Poland&lt\;/p&gt\;&lt\;p&gt\;&amp\
 ;nbsp\; &amp\;nbsp\;Mr. Luis Espejo Céspedes\, INDECOPI\, Peru&lt\;/p&gt\
 ;&lt\;p&gt\;&amp\;nbsp\; &amp\;nbsp\;Ms. Eunsook Moon\, Chair\, ISO Commit
 tee on Consumer Policy (COPOLCO)&lt\;/p&gt\;&lt\;p&gt\;&amp\;nbsp\; &amp\;
 nbsp\;Ms. Valentina Rivas\, Programme Management Officer\, UNCTAD&amp\;nbs
 p\;&lt\;/p&gt\;\n\nView meeting on unctad.org\nhttps://unctad.org/node/500
 88
DTSTAMP:20260711T111852Z
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