BEGIN:VCALENDAR VERSION:2.0 PRODID:unctad.org BEGIN:VEVENT UID:6a58f60c775e7 DTSTART:20210427T050000Z SEQUENCE:0 TRANSP:OPAQUE DTEND:20210427T081500Z LOCATION:Online\, SUMMARY:Public-Private Dialogue on Promoting Consumer Protection in the Dis pute Resolution and Redress Mechanisms in e-Commerce CLASS:PUBLIC DESCRIPTION:The Asia-Pacific Economic Cooperation is hosting a "\;Priva te-Public Dialogue on Promoting Consumer Protection in the Dispute Resolut ion and Redress Mechanisms in e-Commerce"\; from 27 to 29 April 2021.\ n\nConsumer confidence in the marketplace depends on a reliable and fair s ystem to resolve disputes. This is especially true with e-commerce\, where the consumer and merchant may be located in distant regions or foreign ec onomies. Online Dispute Resolution (ODR) systems offer a solution to this challenge. As governmental bodies and private industry build platforms to help consumers resolve disputes with vendors\, it is essential that these ODR systems and rules meet consumers'\; needs and bolster trust in the marketplace. This is especially critical as consumers rely less on brick- and-mortar and move to online vendors for both products and services.\n\nM any economies and online vendors have established online platforms for dis pute resolution. At best\, these systems are easy-to-access and avoid cost ly and burdensome court proceedings. However\, not all of these systems ar e designed or managed with consumer protection principles of fairness\, ac cessibility and low cost in mind. Without these protections\, consumers ma y lose trust in these systems\, leading to a lack of confidence in online commerce and ODR in general.\n\nUNCTAD contributes to this event during th e panel on how to improve consumers'\; confidence in cross-border digi tal trade through best practices\, self-regulation and compliance policies in dispute resolution and redress mechanisms processes. In particular\, U NCTAD will present its technical cooperation project on "\;Delivering Online Dispute Resolution for consumers as a part of a digitalized trading infrastructure to improve international trade and electronic commerce\,&q uot\; funded by the China Silk Road Group (CSRG). The project aims to iden tify best practices and policy options to promote consumer online dispute resolution and to define the legal\, technical and infrastructure requirem ents for the development of online dispute resolution systems\, including through the use of emerging digital technologies.\n<\;p>\;The Asia-Pac ific Economic Cooperation is hosting a "\;Private-Public Dialogue on P romoting Consumer Protection in the Dispute Resolution and Redress Mechani sms in e-Commerce"\; from 27 to 29 April 2021.<\;/p>\;\n\n<\;p&g t\;Consumer confidence in the marketplace depends on a reliable and fair s ystem to resolve disputes. This is especially true with e-commerce\, where the consumer and merchant may be located in distant regions or foreign ec onomies. Online Dispute Resolution (ODR) systems offer a solution to this challenge. As governmental bodies and private industry build platforms to help consumers resolve disputes with vendors\, it is essential that these ODR systems and rules meet consumers'\; needs and bolster trust in the marketplace. This is especially critical as consumers rely less on brick- and-mortar and move to online vendors for both products and services.<\; /p>\;\n\n<\;p>\;Many economies and online vendors have established o nline platforms for dispute resolution. At best\, these systems are easy-t o-access and avoid costly and burdensome court proceedings. However\, not all of these systems are designed or managed with consumer protection prin ciples of fairness\, accessibility and low cost in mind. Without these pro tections\, consumers may lose trust in these systems\, leading to a lack o f confidence in online commerce and ODR in general.<\;/p>\;\n\n<\;p& gt\;UNCTAD contributes to this event during the panel on how to improve co nsumers'\; confidence in cross-border digital trade through best pract ices\, self-regulation and compliance policies in dispute resolution and r edress mechanisms processes. In particular\, UNCTAD will present its techn ical cooperation project on "\;Delivering Online Dispute Resolution fo r consumers as a part of a digitalized trading infrastructure to improve i nternational trade and electronic commerce\,"\; funded by the China Si lk Road Group (CSRG). The project aims to identify best practices and poli cy options to promote consumer online dispute resolution and to define the legal\, technical and infrastructure requirements for the development of online dispute resolution systems\, including through the use of emerging digital technologies.<\;/p>\;\n\n\nView meeting on unctad.org\nhttps:/ /unctad.org/meeting/public-private-dialogue-promoting-consumer-protection- dispute-resolution-and-redress DTSTAMP:20260716T151732Z END:VEVENT BEGIN:VEVENT UID:6a58f60c7761e DTSTART:20210428T050000Z SEQUENCE:0 TRANSP:OPAQUE DTEND:20210428T081500Z LOCATION:Online\, SUMMARY:Public-Private Dialogue on Promoting Consumer Protection in the Dis pute Resolution and Redress Mechanisms in e-Commerce CLASS:PUBLIC DESCRIPTION:The Asia-Pacific Economic Cooperation is hosting a "\;Priva te-Public Dialogue on Promoting Consumer Protection in the Dispute Resolut ion and Redress Mechanisms in e-Commerce"\; from 27 to 29 April 2021.\ n\nConsumer confidence in the marketplace depends on a reliable and fair s ystem to resolve disputes. This is especially true with e-commerce\, where the consumer and merchant may be located in distant regions or foreign ec onomies. Online Dispute Resolution (ODR) systems offer a solution to this challenge. As governmental bodies and private industry build platforms to help consumers resolve disputes with vendors\, it is essential that these ODR systems and rules meet consumers'\; needs and bolster trust in the marketplace. This is especially critical as consumers rely less on brick- and-mortar and move to online vendors for both products and services.\n\nM any economies and online vendors have established online platforms for dis pute resolution. At best\, these systems are easy-to-access and avoid cost ly and burdensome court proceedings. However\, not all of these systems ar e designed or managed with consumer protection principles of fairness\, ac cessibility and low cost in mind. Without these protections\, consumers ma y lose trust in these systems\, leading to a lack of confidence in online commerce and ODR in general.\n\nUNCTAD contributes to this event during th e panel on how to improve consumers'\; confidence in cross-border digi tal trade through best practices\, self-regulation and compliance policies in dispute resolution and redress mechanisms processes. In particular\, U NCTAD will present its technical cooperation project on "\;Delivering Online Dispute Resolution for consumers as a part of a digitalized trading infrastructure to improve international trade and electronic commerce\,&q uot\; funded by the China Silk Road Group (CSRG). The project aims to iden tify best practices and policy options to promote consumer online dispute resolution and to define the legal\, technical and infrastructure requirem ents for the development of online dispute resolution systems\, including through the use of emerging digital technologies.\n<\;p>\;The Asia-Pac ific Economic Cooperation is hosting a "\;Private-Public Dialogue on P romoting Consumer Protection in the Dispute Resolution and Redress Mechani sms in e-Commerce"\; from 27 to 29 April 2021.<\;/p>\;\n\n<\;p&g t\;Consumer confidence in the marketplace depends on a reliable and fair s ystem to resolve disputes. This is especially true with e-commerce\, where the consumer and merchant may be located in distant regions or foreign ec onomies. Online Dispute Resolution (ODR) systems offer a solution to this challenge. As governmental bodies and private industry build platforms to help consumers resolve disputes with vendors\, it is essential that these ODR systems and rules meet consumers'\; needs and bolster trust in the marketplace. This is especially critical as consumers rely less on brick- and-mortar and move to online vendors for both products and services.<\; /p>\;\n\n<\;p>\;Many economies and online vendors have established o nline platforms for dispute resolution. At best\, these systems are easy-t o-access and avoid costly and burdensome court proceedings. However\, not all of these systems are designed or managed with consumer protection prin ciples of fairness\, accessibility and low cost in mind. Without these pro tections\, consumers may lose trust in these systems\, leading to a lack o f confidence in online commerce and ODR in general.<\;/p>\;\n\n<\;p& gt\;UNCTAD contributes to this event during the panel on how to improve co nsumers'\; confidence in cross-border digital trade through best pract ices\, self-regulation and compliance policies in dispute resolution and r edress mechanisms processes. In particular\, UNCTAD will present its techn ical cooperation project on "\;Delivering Online Dispute Resolution fo r consumers as a part of a digitalized trading infrastructure to improve i nternational trade and electronic commerce\,"\; funded by the China Si lk Road Group (CSRG). The project aims to identify best practices and poli cy options to promote consumer online dispute resolution and to define the legal\, technical and infrastructure requirements for the development of online dispute resolution systems\, including through the use of emerging digital technologies.<\;/p>\;\n\n\nView meeting on unctad.org\nhttps:/ /unctad.org/meeting/public-private-dialogue-promoting-consumer-protection- dispute-resolution-and-redress DTSTAMP:20260716T151732Z END:VEVENT BEGIN:VEVENT UID:6a58f60c7762a DTSTART:20210429T050000Z SEQUENCE:0 TRANSP:OPAQUE DTEND:20210429T081500Z LOCATION:Online\, SUMMARY:Public-Private Dialogue on Promoting Consumer Protection in the Dis pute Resolution and Redress Mechanisms in e-Commerce CLASS:PUBLIC DESCRIPTION:The Asia-Pacific Economic Cooperation is hosting a "\;Priva te-Public Dialogue on Promoting Consumer Protection in the Dispute Resolut ion and Redress Mechanisms in e-Commerce"\; from 27 to 29 April 2021.\ n\nConsumer confidence in the marketplace depends on a reliable and fair s ystem to resolve disputes. This is especially true with e-commerce\, where the consumer and merchant may be located in distant regions or foreign ec onomies. Online Dispute Resolution (ODR) systems offer a solution to this challenge. As governmental bodies and private industry build platforms to help consumers resolve disputes with vendors\, it is essential that these ODR systems and rules meet consumers'\; needs and bolster trust in the marketplace. This is especially critical as consumers rely less on brick- and-mortar and move to online vendors for both products and services.\n\nM any economies and online vendors have established online platforms for dis pute resolution. At best\, these systems are easy-to-access and avoid cost ly and burdensome court proceedings. However\, not all of these systems ar e designed or managed with consumer protection principles of fairness\, ac cessibility and low cost in mind. Without these protections\, consumers ma y lose trust in these systems\, leading to a lack of confidence in online commerce and ODR in general.\n\nUNCTAD contributes to this event during th e panel on how to improve consumers'\; confidence in cross-border digi tal trade through best practices\, self-regulation and compliance policies in dispute resolution and redress mechanisms processes. In particular\, U NCTAD will present its technical cooperation project on "\;Delivering Online Dispute Resolution for consumers as a part of a digitalized trading infrastructure to improve international trade and electronic commerce\,&q uot\; funded by the China Silk Road Group (CSRG). The project aims to iden tify best practices and policy options to promote consumer online dispute resolution and to define the legal\, technical and infrastructure requirem ents for the development of online dispute resolution systems\, including through the use of emerging digital technologies.\n<\;p>\;The Asia-Pac ific Economic Cooperation is hosting a "\;Private-Public Dialogue on P romoting Consumer Protection in the Dispute Resolution and Redress Mechani sms in e-Commerce"\; from 27 to 29 April 2021.<\;/p>\;\n\n<\;p&g t\;Consumer confidence in the marketplace depends on a reliable and fair s ystem to resolve disputes. This is especially true with e-commerce\, where the consumer and merchant may be located in distant regions or foreign ec onomies. Online Dispute Resolution (ODR) systems offer a solution to this challenge. As governmental bodies and private industry build platforms to help consumers resolve disputes with vendors\, it is essential that these ODR systems and rules meet consumers'\; needs and bolster trust in the marketplace. This is especially critical as consumers rely less on brick- and-mortar and move to online vendors for both products and services.<\; /p>\;\n\n<\;p>\;Many economies and online vendors have established o nline platforms for dispute resolution. At best\, these systems are easy-t o-access and avoid costly and burdensome court proceedings. However\, not all of these systems are designed or managed with consumer protection prin ciples of fairness\, accessibility and low cost in mind. Without these pro tections\, consumers may lose trust in these systems\, leading to a lack o f confidence in online commerce and ODR in general.<\;/p>\;\n\n<\;p& gt\;UNCTAD contributes to this event during the panel on how to improve co nsumers'\; confidence in cross-border digital trade through best pract ices\, self-regulation and compliance policies in dispute resolution and r edress mechanisms processes. In particular\, UNCTAD will present its techn ical cooperation project on "\;Delivering Online Dispute Resolution fo r consumers as a part of a digitalized trading infrastructure to improve i nternational trade and electronic commerce\,"\; funded by the China Si lk Road Group (CSRG). The project aims to identify best practices and poli cy options to promote consumer online dispute resolution and to define the legal\, technical and infrastructure requirements for the development of online dispute resolution systems\, including through the use of emerging digital technologies.<\;/p>\;\n\n\nView meeting on unctad.org\nhttps:/ /unctad.org/meeting/public-private-dialogue-promoting-consumer-protection- dispute-resolution-and-redress DTSTAMP:20260716T151732Z END:VEVENT END:VCALENDAR