BEGIN:VCALENDAR
VERSION:2.0
PRODID:unctad.org
BEGIN:VEVENT
UID:6a58f61c35051
DTSTART:20211214T080000Z
SEQUENCE:0
TRANSP:OPAQUE
DTEND:20211214T160000Z
LOCATION:Online\, 
SUMMARY:First online training workshop on consumer dispute resolution for I
 ndonesia and Thailand
CLASS:PUBLIC
DESCRIPTION:Delivering online dispute resolution for consumers\n\nThe UNCTA
 D DODR Project aims to be the first step towards the implementation of onl
 ine dispute resolution (ODR) for consumers in Indonesia and Thailand. It a
 ssesses beneficiaries’ needs\, benchmarks international best practices\,
  strengthens local capacities and uses emerging technologies like block ch
 ain and artificial intelligence to leapfrog development stages and deliver
  ODR. \n\nThe DODR project is organizing its first online training worksh
 op on consumer dispute resolution for Indonesia and Thailand. The purpose 
 of this training workshop is to lay the foundation of knowledge that will 
 allow beneficiary countries to contribute to the design of the consumer OD
 R system that best suits their reality.  \n\nThe United Nations Guideline
 s for Consumer Protection (General Assembly resolution 70/186 of 22 Decemb
 er 2015) call for fair\, effective\, transparent and impartial mechanism t
 o address consumer complaints\, including for cross-border cases\, and req
 uire online consumers shall be provided no less protection than the one in
  other commercial forms.\n\nODR is an effective mechanism to provide consu
 mer access to justice and redress for resolving disputes facilitated by th
 e use of electronic communications and other information and communication
 s technology. ODR has been on the rise as a mean to boost consumer trust i
 n electronic commerce\, including cross-border commerce.\n\nA solid ground
 ing in the theory of ODR systems\, along with a comparative analysis of th
 e implementation of these systems in various jurisdictions\, will help par
 ticipants identify good practices of consumer ODR in different contexts.\n
 \nObjectives of the first training workshop: \n\n\nTo understand the inte
 rnational frameworks for delivering consumer dispute resolution and redres
 s. \nTo identify the different pathways for delivering ODR for consumers\
 , with special focus on the current ODR initiatives.\nTo compare the desig
 n and implementation of different ODR systems\, and identify advantages\, 
 challenges and latest developments. \nTo identify needs and gaps in benef
 iciary countries for delivering ODR for consumers.\n \n\n/system/files/of
 ficial-document/ditccplpmisc2016d1_en.pdf\n\nView meeting on unctad.org\nh
 ttps://unctad.org/meeting/first-online-training-workshop-consumer-dispute-
 resolution-indonesia-and-thailand
DTSTAMP:20260716T151748Z
END:VEVENT
BEGIN:VEVENT
UID:6a58f61c3506e
DTSTART:20211215T080000Z
SEQUENCE:0
TRANSP:OPAQUE
DTEND:20211215T160000Z
LOCATION:Online\, 
SUMMARY:First online training workshop on consumer dispute resolution for I
 ndonesia and Thailand
CLASS:PUBLIC
DESCRIPTION:Delivering online dispute resolution for consumers\n\nThe UNCTA
 D DODR Project aims to be the first step towards the implementation of onl
 ine dispute resolution (ODR) for consumers in Indonesia and Thailand. It a
 ssesses beneficiaries’ needs\, benchmarks international best practices\,
  strengthens local capacities and uses emerging technologies like block ch
 ain and artificial intelligence to leapfrog development stages and deliver
  ODR. \n\nThe DODR project is organizing its first online training worksh
 op on consumer dispute resolution for Indonesia and Thailand. The purpose 
 of this training workshop is to lay the foundation of knowledge that will 
 allow beneficiary countries to contribute to the design of the consumer OD
 R system that best suits their reality.  \n\nThe United Nations Guideline
 s for Consumer Protection (General Assembly resolution 70/186 of 22 Decemb
 er 2015) call for fair\, effective\, transparent and impartial mechanism t
 o address consumer complaints\, including for cross-border cases\, and req
 uire online consumers shall be provided no less protection than the one in
  other commercial forms.\n\nODR is an effective mechanism to provide consu
 mer access to justice and redress for resolving disputes facilitated by th
 e use of electronic communications and other information and communication
 s technology. ODR has been on the rise as a mean to boost consumer trust i
 n electronic commerce\, including cross-border commerce.\n\nA solid ground
 ing in the theory of ODR systems\, along with a comparative analysis of th
 e implementation of these systems in various jurisdictions\, will help par
 ticipants identify good practices of consumer ODR in different contexts.\n
 \nObjectives of the first training workshop: \n\n\nTo understand the inte
 rnational frameworks for delivering consumer dispute resolution and redres
 s. \nTo identify the different pathways for delivering ODR for consumers\
 , with special focus on the current ODR initiatives.\nTo compare the desig
 n and implementation of different ODR systems\, and identify advantages\, 
 challenges and latest developments. \nTo identify needs and gaps in benef
 iciary countries for delivering ODR for consumers.\n \n\n/system/files/of
 ficial-document/ditccplpmisc2016d1_en.pdf\n\nView meeting on unctad.org\nh
 ttps://unctad.org/meeting/first-online-training-workshop-consumer-dispute-
 resolution-indonesia-and-thailand
DTSTAMP:20260716T151748Z
END:VEVENT
BEGIN:VEVENT
UID:6a58f61c35073
DTSTART:20211216T080000Z
SEQUENCE:0
TRANSP:OPAQUE
DTEND:20211216T160000Z
LOCATION:Online\, 
SUMMARY:First online training workshop on consumer dispute resolution for I
 ndonesia and Thailand
CLASS:PUBLIC
DESCRIPTION:Delivering online dispute resolution for consumers\n\nThe UNCTA
 D DODR Project aims to be the first step towards the implementation of onl
 ine dispute resolution (ODR) for consumers in Indonesia and Thailand. It a
 ssesses beneficiaries’ needs\, benchmarks international best practices\,
  strengthens local capacities and uses emerging technologies like block ch
 ain and artificial intelligence to leapfrog development stages and deliver
  ODR. \n\nThe DODR project is organizing its first online training worksh
 op on consumer dispute resolution for Indonesia and Thailand. The purpose 
 of this training workshop is to lay the foundation of knowledge that will 
 allow beneficiary countries to contribute to the design of the consumer OD
 R system that best suits their reality.  \n\nThe United Nations Guideline
 s for Consumer Protection (General Assembly resolution 70/186 of 22 Decemb
 er 2015) call for fair\, effective\, transparent and impartial mechanism t
 o address consumer complaints\, including for cross-border cases\, and req
 uire online consumers shall be provided no less protection than the one in
  other commercial forms.\n\nODR is an effective mechanism to provide consu
 mer access to justice and redress for resolving disputes facilitated by th
 e use of electronic communications and other information and communication
 s technology. ODR has been on the rise as a mean to boost consumer trust i
 n electronic commerce\, including cross-border commerce.\n\nA solid ground
 ing in the theory of ODR systems\, along with a comparative analysis of th
 e implementation of these systems in various jurisdictions\, will help par
 ticipants identify good practices of consumer ODR in different contexts.\n
 \nObjectives of the first training workshop: \n\n\nTo understand the inte
 rnational frameworks for delivering consumer dispute resolution and redres
 s. \nTo identify the different pathways for delivering ODR for consumers\
 , with special focus on the current ODR initiatives.\nTo compare the desig
 n and implementation of different ODR systems\, and identify advantages\, 
 challenges and latest developments. \nTo identify needs and gaps in benef
 iciary countries for delivering ODR for consumers.\n \n\n/system/files/of
 ficial-document/ditccplpmisc2016d1_en.pdf\n\nView meeting on unctad.org\nh
 ttps://unctad.org/meeting/first-online-training-workshop-consumer-dispute-
 resolution-indonesia-and-thailand
DTSTAMP:20260716T151748Z
END:VEVENT
END:VCALENDAR