BEGIN:VCALENDAR
VERSION:2.0
PRODID:unctad.org
BEGIN:VEVENT
UID:6a58f5f61dab3
DTSTART:20220322T060000Z
SEQUENCE:0
TRANSP:OPAQUE
DTEND:20220322T090000Z
LOCATION:Online\, 
SUMMARY:Second online training workshop on consumer dispute resolution for 
 Indonesia and Thailand
CLASS:PUBLIC
DESCRIPTION:The technology of consumer online dispute resolution systems\n\
 nThe UNCTAD DODR Project aims to be the first step towards the implementat
 ion of online dispute resolution (ODR) for consumers in Indonesia and Thai
 land. It assesses beneficiaries’ needs\, benchmarks international best p
 ractices\, strengthens local capacities and uses emerging technologies lik
 e block chain and artificial intelligence to leapfrog development stages a
 nd deliver ODR. \n\nThe DODR project is organizing its second online trai
 ning workshop on consumer dispute resolution for Indonesia and Thailand. T
 he purpose of this training workshop is to lay the foundation of knowledge
  that will allow beneficiary countries to contribute to the design of the 
 consumer ODR system that best suits their reality.  \n\nThe United Nation
 s Guidelines for Consumer Protection (General Assembly resolution 70/186 o
 f 22 December 2015) call for fair\, effective\, transparent and impartial 
 mechanism to address consumer complaints\, including for cross-border case
 s\, and require online consumers shall be provided no less protection than
  the one in other commercial forms.\n\nODR is an effective mechanism to pr
 ovide consumer access to justice and redress for resolving disputes facili
 tated by the use of electronic communications and other information and co
 mmunications technology. ODR has been on the rise as a mean to boost consu
 mer trust in electronic commerce\, including cross-border commerce.\n\nA s
 olid grounding in the different technologies applied to consumer ODR syste
 ms\, together with a deeper knowledge on technology related policies for t
 his specific use\, will help the participants identify the best technologi
 es in different contexts.\n\nObjectives of the second training workshop: 
 \n•    To expand the knowledge on emerging technologies uses and how 
 they could be applied to CODR.\n•    To understand potential of imple
 menting emerging technologies in the provision of e-services by Government
 s. \n•    To compare the use of technologies in different CODR syste
 ms. Identify its advantages\, challenges and latest developments.\n•  
   To identify which emerging technologies can facilitate and automatize c
 ertain stages on CODR systems and how.\n•    To identify technical an
 d technological needs and gaps in beneficiary countries for delivering ODR
  for consumers.\n/system/files/official-document/ditccplpmisc2016d1_en.pdf
 \n\nView meeting on unctad.org\nhttps://unctad.org/meeting/second-online-t
 raining-workshop-consumer-dispute-resolution-indonesia-and-thailand
DTSTAMP:20260716T151710Z
END:VEVENT
BEGIN:VEVENT
UID:6a58f5f61daf1
DTSTART:20220323T060000Z
SEQUENCE:0
TRANSP:OPAQUE
DTEND:20220323T090000Z
LOCATION:Online\, 
SUMMARY:Second online training workshop on consumer dispute resolution for 
 Indonesia and Thailand
CLASS:PUBLIC
DESCRIPTION:The technology of consumer online dispute resolution systems\n\
 nThe UNCTAD DODR Project aims to be the first step towards the implementat
 ion of online dispute resolution (ODR) for consumers in Indonesia and Thai
 land. It assesses beneficiaries’ needs\, benchmarks international best p
 ractices\, strengthens local capacities and uses emerging technologies lik
 e block chain and artificial intelligence to leapfrog development stages a
 nd deliver ODR. \n\nThe DODR project is organizing its second online trai
 ning workshop on consumer dispute resolution for Indonesia and Thailand. T
 he purpose of this training workshop is to lay the foundation of knowledge
  that will allow beneficiary countries to contribute to the design of the 
 consumer ODR system that best suits their reality.  \n\nThe United Nation
 s Guidelines for Consumer Protection (General Assembly resolution 70/186 o
 f 22 December 2015) call for fair\, effective\, transparent and impartial 
 mechanism to address consumer complaints\, including for cross-border case
 s\, and require online consumers shall be provided no less protection than
  the one in other commercial forms.\n\nODR is an effective mechanism to pr
 ovide consumer access to justice and redress for resolving disputes facili
 tated by the use of electronic communications and other information and co
 mmunications technology. ODR has been on the rise as a mean to boost consu
 mer trust in electronic commerce\, including cross-border commerce.\n\nA s
 olid grounding in the different technologies applied to consumer ODR syste
 ms\, together with a deeper knowledge on technology related policies for t
 his specific use\, will help the participants identify the best technologi
 es in different contexts.\n\nObjectives of the second training workshop: 
 \n•    To expand the knowledge on emerging technologies uses and how 
 they could be applied to CODR.\n•    To understand potential of imple
 menting emerging technologies in the provision of e-services by Government
 s. \n•    To compare the use of technologies in different CODR syste
 ms. Identify its advantages\, challenges and latest developments.\n•  
   To identify which emerging technologies can facilitate and automatize c
 ertain stages on CODR systems and how.\n•    To identify technical an
 d technological needs and gaps in beneficiary countries for delivering ODR
  for consumers.\n/system/files/official-document/ditccplpmisc2016d1_en.pdf
 \n\nView meeting on unctad.org\nhttps://unctad.org/meeting/second-online-t
 raining-workshop-consumer-dispute-resolution-indonesia-and-thailand
DTSTAMP:20260716T151710Z
END:VEVENT
BEGIN:VEVENT
UID:6a58f5f61daf7
DTSTART:20220324T060000Z
SEQUENCE:0
TRANSP:OPAQUE
DTEND:20220324T090000Z
LOCATION:Online\, 
SUMMARY:Second online training workshop on consumer dispute resolution for 
 Indonesia and Thailand
CLASS:PUBLIC
DESCRIPTION:The technology of consumer online dispute resolution systems\n\
 nThe UNCTAD DODR Project aims to be the first step towards the implementat
 ion of online dispute resolution (ODR) for consumers in Indonesia and Thai
 land. It assesses beneficiaries’ needs\, benchmarks international best p
 ractices\, strengthens local capacities and uses emerging technologies lik
 e block chain and artificial intelligence to leapfrog development stages a
 nd deliver ODR. \n\nThe DODR project is organizing its second online trai
 ning workshop on consumer dispute resolution for Indonesia and Thailand. T
 he purpose of this training workshop is to lay the foundation of knowledge
  that will allow beneficiary countries to contribute to the design of the 
 consumer ODR system that best suits their reality.  \n\nThe United Nation
 s Guidelines for Consumer Protection (General Assembly resolution 70/186 o
 f 22 December 2015) call for fair\, effective\, transparent and impartial 
 mechanism to address consumer complaints\, including for cross-border case
 s\, and require online consumers shall be provided no less protection than
  the one in other commercial forms.\n\nODR is an effective mechanism to pr
 ovide consumer access to justice and redress for resolving disputes facili
 tated by the use of electronic communications and other information and co
 mmunications technology. ODR has been on the rise as a mean to boost consu
 mer trust in electronic commerce\, including cross-border commerce.\n\nA s
 olid grounding in the different technologies applied to consumer ODR syste
 ms\, together with a deeper knowledge on technology related policies for t
 his specific use\, will help the participants identify the best technologi
 es in different contexts.\n\nObjectives of the second training workshop: 
 \n•    To expand the knowledge on emerging technologies uses and how 
 they could be applied to CODR.\n•    To understand potential of imple
 menting emerging technologies in the provision of e-services by Government
 s. \n•    To compare the use of technologies in different CODR syste
 ms. Identify its advantages\, challenges and latest developments.\n•  
   To identify which emerging technologies can facilitate and automatize c
 ertain stages on CODR systems and how.\n•    To identify technical an
 d technological needs and gaps in beneficiary countries for delivering ODR
  for consumers.\n/system/files/official-document/ditccplpmisc2016d1_en.pdf
 \n\nView meeting on unctad.org\nhttps://unctad.org/meeting/second-online-t
 raining-workshop-consumer-dispute-resolution-indonesia-and-thailand
DTSTAMP:20260716T151710Z
END:VEVENT
END:VCALENDAR