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VERSION:2.0
PRODID:unctad.org
BEGIN:VEVENT
UID:6a58f61b531e9
DTSTART:20220524T070000Z
SEQUENCE:0
TRANSP:OPAQUE
DTEND:20220524T090000Z
LOCATION:Online\, 
SUMMARY:DODR Annual Conference 2022 - Delivering digital trading infrastruc
 ture and online dispute resolution for consumers as mean to improve intern
 ational trade and electronic commerce (DODR)
CLASS:PUBLIC
DESCRIPTION:The UNCTAD report on “The COVID-19 crisis: Accentuating the n
 eed to bridge digital divides” reveals that the dramatic rise in e-comme
 rce amid movement restrictions induced by COVID-19 increased online retail
  sales’ share of total retail sales from 16 per cent to 19 per cent in 2
 020. \n\nAn UNCTAD research paper entitled “Consumer trust in the digit
 al economy: The case for ODR” shows that despite the continual growth of
  e-commerce\, consumer trust in it is not necessarily growing. It also rec
 ognizes that a useful tool for fostering consumer trust in the digital eco
 nomy is effective online dispute resolution. The research paper recommends
  recognizing\, promoting and educating the importance of consumer trust an
 d dispute resolution in facilitating international trade and cross-border 
 e-commerce. \n\nAs contained in the United Nations Guidelines for Consume
 r Protection access to dispute resolution and redress mechanisms\, includi
 ng alternative dispute resolution\, should be enhanced\, particularly in c
 ross-border disputes. \n\nIn 2020\, UNCTAD launched the project entitled 
 “Delivering digital trading infrastructure and online dispute resolution
  for consumers as means to improve international trade and electronic comm
 erce” that aims to be the first step towards the implementation of cross
 -border ODR in Indonesia and Thailand. It assesses beneficiaries’ needs\
 , benchmark international best practices\, strengthens local capacities an
 d use emerging technologies like block chain and artificial intelligence t
 o leapfrog development stages and deliver ODR for consumers.\n\nThe Annual
  Conference is the instance in which representatives from UNCTAD\, the don
 or (China Silk Road Group) and governmental authorities of Indonesia and T
 hailand meet to endorse the Annual Operational Programme detailing the act
 ivities. It is also the occasion to present the undertaken activities\, re
 view progress of the programme\, deal with emerging issues and suggest mea
 sures to address shortcomings. This first Annual Conference allows for the
  official launching of the DODR Project.\n\nThe Annual Conference will be 
 attended by:\n\n-    Ms. Teresa Moreira\, Director\, Division of Intern
 ational Trade and Commodities\, UNCTAD\n-    Dr. Rizal E Halim\, Chairm
 an\, National Consumer Protection Agency of Republic of Indonesia\n-   
  Mr. Thasornatt Thanittipun\, Secretary General\, Office of the Consumer 
 Protection Board\, Thailand\n-    Dr. Yan Lijin\, Chairman\, China Silk
  Road Group\n/system/files/official-document/ser-rp-2021d15_en.pdf\n\nView
  meeting on unctad.org\nhttps://unctad.org/meeting/dodr-annual-conference-
 2022-delivering-digital-trading-infrastructure-and-online-dispute
DTSTAMP:20260716T151747Z
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