Consumer Protection

UNCTAD brings together government representatives and other stakeholders to discuss key areas to enhance consumer protection in digital markets.

Experts spotlight key areas where competition and consumer protection policies can promote sustainable consumption and production.

The UN Trade Forum 2023 will highlight how developing countries can use trade to tackle global challenges including protecting the ocean, reducing digital and gender inequalities, and building more resilient economies.

Multiple global crises are threatening access to essential services for the most disadvantaged consumers. UNCTAD outlines the actions needed to safeguard their rights.

Governments should rally civil society organizations in improving the safety of products offered to consumers.

Competition and consumer policies can help build more sustainable economies, experts say.

Consumers are targeted by new types of scams and fraud as digitalization and innovations in the financial markets boom.

Rogue traders whose unsafe products have been withdrawn from one market can export them to countries with weaker consumer product safety, disregarding consumers’ right to safe products.

The emerging cost-of-living crisis added to the COVID-19 pandemic is undermining the financial resilience of many consumers, increasing their vulnerability.

Competition and data protection issues are increasingly intersecting in a data-driven world. Efforts to address antitrust and privacy concerns should go hand in hand, experts say at UNCTAD's eCommerce Week.