The first conference on consumer protection is organized by the ASEAN Secretariat. An overview of the regional framework of Consumer Protection in ASEAN will be presented together with key initiatives and deliverables of the ACCP under the AEC Blueprint 2009-2015, status of consumer protection implementation in the Member States, as well as some open questions to be addressed in the run-up to 2015 and beyond. Emerging themes on consumer protection as well as issues and challenges, including in the light of e-commerce and mobile money development will be discussed. UNCTAD will be contributing in different sessions related to consumer protection in offline and online environments. In this context, the revision of the UN Guidelines on Consumer Protection, and recommendations regarding the protection of consumer online drawing from the UNCTAD/ASEAN Review of e-commerce legislation e-harmonization will be presented.
