Empretec Annual Report 2013

2013 AT AnnualReport AT MM EMPRETEC ANNUAL REPORT 20132 Preface Empretec Annual Report 2013 overview activities events, statistics Empretec Global Network, comprises 36 centres world. report highlights examples, selected entrepreneurs supported centres (empretecos empretecas), showing programme’ outreach impact. story tells entrepreneurs’ (empretecos) passion pride business. shows Empretec contributed changing lives, creating improving business opportunities. information contained report individual Empretec National Centres, 3EMPRETEC ANNUAL REPORT 2013 Acknowledgements designations employed presentation material imply expression opinion whatsoever status country, territory, city area, authorities, delimitation frontiers boundaries. Material publication freely quoted reprinted, acknowledgement requested, copy publication quotation reprint document reproduced formal editing. Note report prepared Lorenzo Tosini assistance Jing Shen staff Entrepreneurship Section, supervision Fiorina Mugione guidance Empretec National Centres inputs report. PHOTO CREDIT P5-6, 20-21: © Fotolia. United Nations photo: EMPRETEC ANNUAL REPORT 20134 Contents 6 .2 Note .3 Preface - Acknowledgements Part 1: Introduction .8 Introduction Empretec Programme .12 Empretec numbers selected impact indicators .16 Special Initiatives 2013 .18 Empretec Strengthens Training Women Entrepreneurs .20 Empretec Opportunities Youth Start Business .22 Aspiring Entrepreneurs Find Business Ideas Empretec Training .23 Latest updates centres .24 Voices heart Empretec… trainers 5EMPRETEC ANNUAL REPORT 2013 26 58 . 28 Argentina . 29 Benin . 30 Botswana . 31 Brazil . 32 Chile . 33 Colombia . 34 Dominican Republic . 35 Ecuador . 36 El Salvador . 37 Ethiopia . 38 Ghana . 39 Guatemala . 40 Guyana . 41 Jordan . 42 Mauritius . 43 Mozambique . 44 Nigeria . 45 Panama . 46 Peru . 47 Romania . 48 Russian Federation . 49 South Africa . 50 Tanzania . 51 Uganda . 52 Uruguay . 53 Venezuela . 54 Viet Nam . 55 Zambia . 56 Zimbabwe Part 2: Country presentations PART 3: Empretec Centres EMPRETEC ANNUAL REPORT 2013 7 PART 1: INTRODUCTION EMPRETEC ANNUAL REPORT 20138 Introduction Empretec Programme Empretec inspires entrepreneurs developing countries economies transition start, grow develop businesses. main beneficiaries aspiring entrepreneurs, women entrepreneurs, small businesses, young people employees large public private firms («intrapreneurs»). Empretec Programme implemented National Centres, operative 36 countries. formation 1988, Empretec successfully trained 340,000 people, helping expand businesses, creating thousands jobs process. centres assists entrepreneurs preparation business plans obtaining finance business ventures, helps arrange mutually beneficial connections larger national foreign companies, builds long lasting bonds networks. Empretec proving positive impact 25 years existence launch Argentina. , Brazil, Empretec 27 local training centres country, data shows survival rate SMEs Empretec graduates higher -empretecos, 80% participants reported steady efficient growth business result participation programme. expanded 36 countries world, growing list requests Empretec installations 20 countries. heart Empretec service Empretec Training Workshop (ETW) programme. promotes methodology behavioural change helps entrepreneurs put ideas action aids fledgling businesses grow. Training provision delivered 600 local certified trainers pool approximately 60 international master trainers. trainers entrepreneurs. workshop’ experience enriching, building emotional bond participants network. examples featured report show empretecos empretecas world valued Empretec training difference business growth. year review: Highlights • UNCTAD finalized revision 6-day Empretec Trainer’ Manual, released 2014. manual incorporates standardizes adaptations ETW 25 years. includes module innovation, emphasizes reinforcement techniques (internal locus control). manual meant trainees, starting Empretec certification trainers; reference certified trainers adopting 6-day training format, providing partners high quality training materials, preserving Empretec methodology. • Entrepreneurship policies topic high-level segment organized session UNCTAD’ Investment, Enterprise Development Commission (Geneva, 29 April – 3 2013). Ministers leaders discussed opportunities challenges enterprise development respective countries, focusing entrepreneurship policy crucial means improving entrepreneurial climate. Speakers endorsed UNCTAD’ Entrepreneurship Policy Framework (unctad. org/diae/epf), highlighting impact requesting advice implementation. instance, Republic Ghana requested UNCTAD’ assistance organizing workshop development dedicated entrepreneurship SME policy strategy country. • 16th International Business Forum “Green Inclusive Business”, organized German Agency International Cooperation (GIZ), UNCTAD Empretec Directors opportunity contribute participate sessions, focus youth entrepreneurship entrepreneurship policies (Box 1). • 20th Empretec Directors Meeting place Istanbul, Turkey, October 2013, parallel Forum (Box 2) • UNCTAD celebrated Global Entrepreneurship Week November, town hall meeting Youth Entrepreneurship Development, collaboration World Intellectual Property Organization (WIPO), Youth Employment Network (YEN), University Geneva GENILEM. 110 young participants attended event (Box 3). UNCTAD participated Annual Global Entrepreneurship Congress (Box 4). Empretec - Inspiring entrepreneurship 9EMPRETEC ANNUAL REPORT 2013 Box 1. Highlights 16th International Business Forum: «Green Inclusive Business - exploring developing markets sustainable growth.» years, IBF organized German Agency International Cooperation (GIZ), behalf German Ministry Economic Cooperation Development (BMZ), foster dialogue governments, private sector, civil society promote disseminate sustainable business models emerging economies developing countries. IBF brought 250 participants 74 countries Empretec network opportunity participate contribute sessions. Entrepreneurship Policy: session «Strategies, Incentives Partnerships: policy options governments promote green inclusive business» introduced workshop participants proactive government policies promote businesses working social environmental impact meet private sector. Empretec Uganda’ Director, . Charles Ocici, main speakers panel. Business Linkages Africa: . Gabriel Musentekwa, Empretec Director, Zambia Development Agency, shared experience “IBF Impulse! Realizing Africa’ Wealth: Build Ecosystems Foster Inclusive Green Business Africa .” . Musentekwa commented experience managing business linkages joint UN project - led ILO ( collaboration UNCTAD; FAO; ITC UNEP,) construction chain build green middle income residential housing expand green decent jobs. EMPRETEC Business Networking Challenge: Ms. Xiomara Frias Empretec Dominican Republic . Nana Tweneboa Boateng Empretec Ghana animated -day workshop offered participants multiple opportunities networking, enhanced entrepreneurial behaviours strengthened commitment sustainability, quality efficiency. based Empretec’ ‘learning ’ approach, introducing time methodology Turkey. participants enthusiastic feedback training appreciated relevance behavioural approach entrepreneurs regions world. evaluation, participants noted Empretec’ unique focus soft skills attitudes opposed traditional trainings management technical knowledge. training ranked «outstanding» « main highlight IBF» 30 participants (full capacity) helped gain significant exposure donor UN partner agencies present. workshop introduced entrepreneurs institutions attending IBF UNCTAD’ EMPRETEC training methodology. Ms. Tatiana Krylova participating IBF’ panel youth entrepreneurship EMPRETEC ANNUAL REPORT 201310 Box 2. 20th Empretec Directors Meeting (Istanbul, Turkey, October 2013) 20th Empretec Directors’ annual meeting place Istanbul, Turkey. platform rich exchange experiences practices 24 participants, representing 21 countries. Participants discussed issues agreed list activities strengthen Empretec network: • Closer cooperation coordination regional global levels centres UNCTAD; • Strenghtening training process regional training--trainers; Participants 20th Empretec Directors Meeting, Istanbul, Turkey (October 2013) Participants 20th Empretec Directors Meeting, Istanbul, Turkey (October 2013) • Development implementation sustainability models centres, including expansion portfolio products; • Development implementation impact assessment mechanisms; • Publication revised Empretec Trainer’ Manual; • Cooperation 2014 Empretec Women Business Award. Box 3. UN celebrates Global Entrepreneurship Week United Nations community successfully celebrated Global Entrepreneurship Week 2013 20 November Palais des Nations, town hall meeting Youth Entrepreneurship Development, presence ambassadors Colombia, Italy, Mexico Portugal. session organized collaboration UN -UN partners, UNCTAD, WIPO, Youth Employment Network (YEN), University Geneva GENILEM. meeting attended 110 young participants. illustrated extraordinary development potential youth entrepreneurship offer means tackling youth unemployment, dramatic problem affecting developed developing countries alike. keynote speaker Prof. Raul Cuero, founder International Park Creativity Colombia. spoke science, creativity innovation instrumental developing generation dynamic ground-breaking entrepreneurs. forum featured panel entrepreneurs, stages businesses. included panel focuses leverage support network young entrepreneurs. panellists represented institutions including World Economic Forum, Start- Chile Unitec University Geneva, . underlined importance young entrepreneurs interact external actors overcome obstacles, learn failures fully unleash creative potential. Panellists Townhall Youth Entrepreneurship organized UNCTAD partners occasion Global Entrepre- neurship Week 2013 Geneva. 11EMPRETEC ANNUAL REPORT 2013 Box 4. Global Entrepreneurship Congress Rio de Janeiro UNCTAD participated 2013 Global Entrepreneurship Congress place 18-21 March 2013 Rio de Janeiro, Brazil. 700 civil society representatives, entrepreneurs policymakers 120 countries attended Congress explored ways work create enabling environment entrepreneurship, start-ups young firms. UNCTAD presented Entrepreneurship Policy Framework interactive panel included senior experts Brazil, United States America Agency International Development, Aspen Network Development Entrepreneurs Babson College. panel discussed policies pay attention scaling businesses. agreed vibrant “start- community” required point companies scale . Panelists debated role Governments hands- proactive approach adequate. suggested regulatory measures, reducing red tape, enhancing skills development, implementing fiscal reforms, providing flexibility labour policies introducing incentives innovation. Participants Global Entrepreneurship Congress Rio de Janeiro, Brazil, March 2013 EMPRETEC ANNUAL REPORT 201312 EMPRETEC Numbers 342,000 Number entrepreneurs trained inception 750 Empretec training workshops conducted 2013 600 Certified Empretec trainers 36 Empretec Country Programmes 26 Years entrepreneurship promotion 13EMPRETEC ANNUAL REPORT 2013 Empretec network’ growth 25 years* 0 5 10 15 20 25 30 35 40 ta tr ta li Year establishment 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014 Key facts 1988-2014: - 342,000 entrepreneurs trained - 10,140 workshops conducted - 600 Empretec trainers - 36 Empretec installations - 20 requests installations *Empretec Network 1988-2014 chronological order year installation: Argentina, Uruguay, Ghana, Chile, Brazil, Zimbabwe, Bolivarian Republic Venezuela, Colombia, Botswana, Morocco, Ethiopia, Uganda, El Salvador, Nigeria, Mauritius, Mozambique, Panama, South Africa, Senegal, Occupied Territory Palestine, Guatemala, Benin, Guyana, Jordan, Angola, Mexico, Dominican Republic, Romania, Zambia, United Republic Tanzania, Ecuador, Peru, Russian Federation, Viet Nam, India, Saudi Arabia EMPRETEC ANNUAL REPORT 201314 Empretec country programmes Sales Employment Profitability businesses 3 mth 12 mth 3 mth 12 mth 3 mth 12 mth 3 mth 12 mth Argentina 12% +16% +18% +20% +8% +10% +15% +30% Benin +42% +8% +12% El Salvador +10% - +15% +46% 75 businesses Jordan +18% +18% +10% +25% +22% +28% 32 businesses Mauritius +16% +3% - +18.5% +3% +2% - +9% +5% +5.5% - +31% +5% +3% - +33% Mozambique +10% +5% - +20% +5% +5% - +10% +5% +25% +10% +5% - +25% Nigeria +25% +50% positive impact positive impact 65% participants started business Peru +3% +70% +30% +100% +40% +80% 2 businesses South Africa positive impact 6 jobs 21 jobs +10% +15% 5 businesses 20 businesses Tanzania +10% +45% +3% +50% +5% +45% Venezuela +15% +25% +20% +50% +5% +15% +10% +45% Zambia +20% +45% +25% +10% +40% Selected Impact Indicators 15EMPRETEC ANNUAL REPORT 2013EMPRETEC ANNUAL REPORT 2013 15 Selected Impact Indicators Results Millenium Development Goals Programme (MDGs) BRAZIL survey conducted sample 3,029 people (selected 19,000 participants, attended Empretec workshop 2013) Empretec positive impact : • income – 53.8 cent increase 73.5 cent attributed increase participation Empretec training; • intention start business – 85 cent business thinking starting Empretec strong influence decision, type business start; • behaviours – 96 cent applied daily lives learned Empretec. Source: SEBRAE, Pesquisa de satisfaçã impacto Empretec, 2013 VIET NAM Based final evaluation beneficiaries MDG programme, Empretec training resulted high levels impro- vement management styles, including completion business plans. introduction products/services, resulting improved profitability jobs created, remarkably high. • 58 cent participants attended Empretec workshop, introduced products services months training; • 53 cent planned employ staff months 80 percent expressed positive outlook business performance coming months, expecting increased profitability; • 89 cent participants recognized businesses performed participation Empretec workshop. findings external evaluation conducted entrepreneurs sericulture/silk chain (focus UNC- TAD’ intervention Millennium Development Goal Joint Programme Viet Nam), income increase surveyed times higher sample group control group. Source: MDG Viet Nam “Green Production Trade increase income employment opportunities rural poor”, final report PANAMA evaluation 50 entrepreneurs benefited Empretec programme MDGs’ programme «Entrepreneurial Network Opportunities Poor Families» conducted 2012. entrepreneurs women micro enterprises living rural provinces Panama. Additionally, entrepreneurs benefited mentoring coaching services strategic partners Empretec Centre Panama including Vital Voices. evaluation showed significant improvement job creation, access credit creation enterprises. results included: • start-ups created: 31 cent people trained started enterprise year; • Employment generation: 56 cent enterprises added 1 5 jobs. additional 19 cent firms generated 10 jobs; • Access credit: 60 cent people trained obtained loans US$25,000 sources business development. Source: Centro Empresarial de Desarrollo EMPRETEC ANNUAL REPORT 201316 Special Initiatives 2013 Women Business Award finalists visit Vecoplan plant Canada Ms. Patricia Paz Silva Giordani Brazil, won 2nd prize 2012 Empretec Women Business Award (WBA) Doha, Qatar, joined Ms. Marí Carlota Guevara El Salvador, Finalist Award, study tour Edmonton, Province Alberta, Canada, 17 23 June 2013. businesswomen – competed prestigious Award Finalists Ecuador, Ethiopia, Jordan, Nigeria, Panama, Uganda, Vietnam Zimbabwe – won UNCTAD-sponsored study trip recognition entrepreneurial achievements environmental services companies: Moura Paz (Patricia) AURORA (Marí Carlota). study tour, -sponsored environmental services company Vecoplan, entailed visiting trade fair conference networking informational meetings leading companies field, resulting concrete business leads. Ms. Guevara: « trip Edmonton world, opportunity tour Vecoplan waste treatment centre, state art eco-efficient process. entrepreneurial thinking evolved blink eye. Hearing experiences institutions companies rewarding, great boon future company, communities work country ». Ms. Silva Giordani, greatest takeaway trip recognition , companies , Brazil increasingly perceived leader environmental technology. «Participation event level adds security entrepreneur,» . UNCTAD’ Entrepreneurship Policy Framework featured workshop Ghana Ministry Trade Industries, UNCTAD organized -day High Level Workshop Development dedicated Entrepreneurship SME Policy Strategy Republic Ghana 19 20 November 2013. UNCTAD’ Entrepreneurship Policy Framework baseline discussion participants, included main players Ghana’ entrepreneurial ecosystem stakeholders working private sector development, including EMPRETEC Ghana. success workshop highlighted feedback participants emphasized relevance timeliness. Malaysia’ SME Master Plan shared workshop highly appreciated Ghanaians country success story. participants divided working groups expressed commitment continue work identified policy areas workshop. outcome report workshop completed UNCTAD provide starting guidelines, feedback initial recommendations work integrated Entrepreneurship SME Strategy. Marí Carlota (left) Patricia () visit Vecoplan plant Edmonton, Canada Ad Hoc Expert Meeting Youth Entrepreneurship Youth entrepreneurship continued forefront discussions year ad-hoc Expert Meeting, focused examining sharing good practices entrepreneurship offer means tackling youth unemployment. prominent number experts youth entrepreneurship public, private NGO sector present debated main challenges specific youth entrepreneurship agenda. Empretec Jordan Director, . Nayeh Stetieh, brought testimonials Empretec network, highlighted challenges facing young entrepreneurs. Experts agreed concerted efforts national level address youth entrepreneurship specific important address growing youth unemployment hand, facilitator economic growth capturing creativity innovativeness young people. 17EMPRETEC ANNUAL REPORT 2013 20 Years Excellence ! 25th anniversary Empretec Argentina, Empretec centres Brazil, Ghana, Zimbabwe, celebrated 20th birthday. celebrations marked launching initiatives train generation entrepreneurs. Congratulations! News Empretec Network WBA winner 2012 - Melissa de Leó, Panama year, Melissa De Leó - Empretec’ Women Business Awards 2012 Winner - continues rise heights seize challenges. award, traveled United States study tour offered UNCTAD visited American Institute Baking. chose destination study tour prize Institute renowned specialization industrial production bread pastry. knowledge acquired buy equipment establish production site Panama. range products expanding increasingly creative, aiming «nutritiously delicious!» Melissa de Leó portrayed work Busi Bango (centre), Director Empretec Zimbabwe, celebrates centre’ twentieth anniversary Jorge Chediek (),UN Resident Representative Brazil, awards SEBRAE UNCTAD’ Certificate Excellence 20 years Empretec EMPRETEC ANNUAL REPORT 201318 Empretec Strengthens Training Women Entrepreneurs South Africa Sister Jenny: professional nurse turns persistent entrepreneur Sister Jenny professional nurse years. lot experience healing people, spent time emergency rooms dealing severe burns wounds. Jen-Til Touch, founded 2000 Sister Jenny, developed healing creams therapeutic essential oils, South African indigenous herbs vegetable oils, repair regenerate skin, stiff muscles joints. cream filled fresh aromatic scent. healing starting business, tough path. Sister Jenny : « Empretec learning personal entrepreneurial competencies key success factors. learned establish goals undertake systematic planning monitoring. daily difficult ». Small Medium Enterprise Development Agency (SEDA)- hosts Empretec South Africa- Sister Jenny coaching improve knowledge financial management Sister Jenny export development. JEN-TIL TOUCH business employ 11 permanent 10 temporary staff. “Today mentor motivate young people create small businesses.» Sister Jenny’ JEN-TIl CREAMs standard regulations obtained South African NAPPI supported medical aids. Building - confidence networking, Sister Jenny received personal endorsement high level personalities. Patients give emotional testimonials healing. Sister Jenny recognized South African Innovation Summit 2013, secured support Innovation Hub. Finalist South African 2013 Feathers Awards. received recognition 1st Runner 2012 Africa SMME Awards SMME win Trade Sector South Africa. Sister Jenny engaged working community. started JEN-TIL Campaigns aimed decreasing violence abuse South Africa, stores, villages, shelters, schools homes child trafficked victims, teaching people hands heal harm. Sister Jenny’ creams Sister Jenny winning 2013 Feather Awards 19EMPRETEC ANNUAL REPORT 2013 Senegal Thiane Diagne: Jour Couture Thiane’ luxury ethnic clothing line thrives innovation creativity. started 16 years vision combine Senegalese tradition modern creations high quality fabrics. , company - Jour - translated « - day» constantly developing lines luxury items important events weddings, baptisms galas. Empretec competency opportunity-seeking allowed constantly identify niche markets, key success. , 2006 pilgrimage Mecca, received lot attention outfit wearing, creation. , realized interesting business opportunity. recalls, « year, initiative create clothing line pilgrims total success.» Empretec competency considers important « calculated risks.» earlier years starting , risk finance clothing collections, including 64 creations, renowned event - pocket. risk paid gained great visibility allowed increase customer base. Today, company based prestigious residential area Dakar employs 29 people. Thiane’ goal stay competitors, produce counterfeit versions creations black market. managed overcome obstacle regularly launching lines focusing quality services imaginative designs. ambition produce large scale expand Senegal Africa. Empretec helped path achieving goal, shortly Empretec workshop exported creations time Cameroon. Thiane Diagne EMPRETEC ANNUAL REPORT 201320 Empretec Opportunities Youth Start Business Argentina Martin Diaz (28) creates Lipomize, start- knowledge-based innovation Martin student Administration Universidad Nacional del Litoral (UNL) Santa Fe’, Argentina. faculty’ curriculum offer enterprise entrepreneurship training. Martin : “ entire curriculum preparing manager, good employee”. , entrepreneurship centre operated University. Martin started internship completing studies. internship, Martin continued work centre assistant functions assistance writing business plans. students centre worked scientific projects focus continuing research. Martin projects presented opportunity commercial application. started dreaming building multidisciplinary team. 2007, Martin started pull team . trigger day event: “ Young Entrepreneurs’ Day” organized University. Martin pitched idea financial services met lot people scientific background presented projects higher innovation social impact idea financial services. felt biotechnology modern science high social impact health human - large. Martin started collaborate chemical biotechnology experts. Martin developed entrepreneurship skills attending Empretec . Empretec training, acquired motivation invest time energy learn biotechnology seeking information personally, observing listening, networking experts. winning Innovation Award sponsored Banco de la Nació Empretec trigger establishment Lipomize, constituted young partners. Martin :” recognize award accelerator start-”. Headquartered UNL, incubated Parque Tecnológico del Litoral Centro – SAPEM, “Lipomize” flexible customized products clients. firm liposomes vehicle administration nutrients, pharmaceutical drugs, cosmetics. Martin recognizes Lipomize’ strengths multidisciplinary approach ability continuously build support network. important partners supporters Argentina Foundation Nanotechnology (FAN). Lipomize Martin personally committed account sustainability, care recycling, ensuring long term social gains, public health. Martin Diaz team Lipomize 21EMPRETEC ANNUAL REPORT 2013 Jordan Omar Al-Assi (23) quits job Transparent Plastic Packaging: Packaging Supplies & Equipment Uganda Peace Victoria Nyero: young graduate job, builds thriving business Omar Al-Assi’ products Prior starting business, Omar worked year production line furniture-making factory. Realizing job offered limited prospects, Omar decided start business. Uncertain turn idea ‘business’, Omar enrolled Business Development Centre, Jordan’ Empretec centre’ Entrepreneurship Training Workshop, , beginning real business journey: “Empretec taught feel pain starting scratch enjoy future achievements. workshop entrepreneurial competencies needed start business beginning success. Empretec gave confidence young aspiring entrepreneur trainers motivated pursue dream achieve goals, answer.” completing workshop, Omar started venture working furniture-making factory. Prior launching business, conducted market research realized lot learn fully understand business hiring staff. Unable handle growing orders , Omar began hiring staff. Located Madaba, Jordan, Transparent Plastic Packaging Manufacturing Faculty employs 9 people helping Omar grow business. thriving entrepreneur, Omar proud contribute generating employment opportunities local young Jordanians. Peace , young woman Uganda, participated Business Enterprise Start- Tool (BEST), attitudinal mindset transformational programme young people Enterprise Uganda, Empretec’ local implementing partner. Designed empower educated urban rural-based populations engaged economic activities, BEST -day training programme helps young entrepreneurs build confidence – barrier limits young’ people entrepreneurial initiative equips practical tools start business. Peace Victoria unemployed time announcement Empretec training local media. opportunity. attending -day training, Peace Victoria’ confidence grew, belief giving boost needed venture -employment. important lessons learnt training – resources wisely finding ways save money investing business - handy Peace Victoria started poultry enterprise $50 savings. - attitude positive mind-set, Peace Victoria operating thriving business sector largely dominated men mature women country, proving hard work skills attitude, young people compete business succeed. employs people plans open full-scale modern poultry farm year. EMPRETEC ANNUAL REPORT 201322 Aspiring Entrepreneurs Find Business Ideas Empretec Training Colombia Hugo Gacharna: Empretec Business Creation Exercise encourages Colombian unemployed jump start business Brazil Felipe Oronã: Blend Sucos Café: Smoothie & Juice Bar 51 years Hugo Gacharna starting despair time unemployed, barely surviving beneficiary subsidies national insurance CAFAM - local Empretec host. expectations high Empretec 2012. Hugo : «Empretec turning point . address weaknesses, set clear goals, build achievements strengthen -confidence, transform behaviours achieve competency levels required entrepreneur». training , Hugo started business named «Sopas», wife serve customers typical food. business started home deliveries grew fast Hugo export neighboring countries Venezuela Panama. Hugo continues Empretec material daily:» refer Empretec manual dealing commercial human resources management issues. helps identification business opportunities. Empretec changed life. good manager, entrepreneur open opportunities, seeking improve quality, making technologies improve processes services». started Empretec. time, worked multinational company excellent pay, position leadership, benefits, dream owning business. Empretec training 2011 today, years , dream reality. sleepless nights creating business plan feasibility studies worthwhile. Today proudly «Blend Sucos & Café» open registered. offers quality products premium sugar, creamy, dried selected fruits, vegetable salad fish meat. important learned Empretec. Entrepreneurs behavioural characteristics, develop . seminar challenged limits, showed potential ability entrepreneur today. invested equity planned, remembering calculated risk line business plan. network contacts Empretec class Empretecos helped set business, facilitating inputs services companies (painting, equipment ). constantly meet staff, improve find products. increase revenues, building loyal customers encouraging purchase company’ products. result, months operation outstanding high return investment -defined growth projections. , 2014 Blend Sucos Café plans open store formalize expansion form franchises. Blend Sucos Café’ fruit based products 23EMPRETEC ANNUAL REPORT 2013 Empretec Saudi Arabia Centres Empretec India Empretec Saudi Arabia project aims delivering training activities Kingdom Saudi Arabia (KSA) local entrepreneurs, ideally complementing offer financial advisory services Small Medium-sized Enterprises (SMEs) offered Saudi Credit & Savings Bank (SCSB), Development Governmental Bank Empretec local counterpart. SCSB launched programmes support nurture SMEs country officially requested UNCTAD’ assistance install Empretec programme KSA. activities part 12-month inception phase, includes preparation delivery 7 initial entrepreneurship training workshops (ETWs) 2014 assistance SCSB set institutional framework host Empretec programme build capacity local trainers deliver ETWs, --job training process leading certification. Installations underway Cameroon, Gambia, Kenya, Lesotho, Liberia, Palestine Oman. workshops scheduled 2014. Empretec India proceeds consolidation programme organizing workshop Geneva, assistance UNCTAD international trainers Brazil. 20 participants India attend workshop joined Geneva-based young entrepreneurs. nationalities India: Canada, Germany, Malaysia, Portugal, Spain Switzerland. programme set start India 2014. Latest updates centres Saudi entrepreneur completes Business Creation Exercise day Empretec workshop Empretecos, Trainers UNCTAD staff Empretec workshop organized Empretec India EMPRETEC ANNUAL REPORT 201324 « « « « Voices heart Empretec… trainers Yo quedo en Empretec Hay amigos extraordinarios De gran calidad humana espíritu millonario Son gente maravillosa largo de este mundo brindan bella amistad son de éxito rotundo. Jakeline Ferro ., Empretec Colombia Rocí Zegarra Paredes, Empretec ú Mariette, . ., Empretec Cameroon Santiago Sanchez, Empretec Ecuador «Porque la emoció ganas de triunfar de nuestros participantes es tambié nuestra emoció, cada taller es la gran oportunidad de renovar nuestro espíritu emprendedor.» participant’ emotions succeed , workshop great opportunity renew entrepreneurial spirit. Dios le pague, unas ágrimas, cambió la vida, soy hombre nuevo, voy tener éxito en mi negocio, ahora si soy verdadero emprendedor, ya é ómo emprender… Todo este conjunto infinito de palabras significa EMPRETEC. ¡tienes vivirlo! God bless , tears, changed life, man, success business, true entrepreneur, entrepreneurial… infinite group words phrases Empretec… live ! « aide nos participants à prendre conscience ê si les techniques de gestion sont écessaires incontestables dans le succè ’une entreprise, ’est ’entrepreneur qui, à travers son comportement ses aptitudes est ’artisan de la éussite de son business » particopants aware management skills idnispendsable success business, entrepreneur , behaviours aptitudes craftsman success business. “El programa Empretec nos permite crecer en la medida ayudamos otros crecer mejorar su calidad de vida. Vivimos la filosofí de mejor forma de generar abundancia es dando!” Empretec programme grow opportunity grow improve quality life. live philosophy generate abundance give! Xiomara Frias, Empretec Dominican Republic EMPRETEC ANNUAL REPORT 2013 25PORT 2013 25 «« « « «Empretec capacity building programme, «life changing experience», 10 years, parts world, Empretec changing behaviours businesses people’ lives, providing clear direction life needed energy . school thinking needed change economy world.» Luis Pernett Henriquez, Empretec Panamá Benedict Lema, Empretec Tanzania Fadi Sharaiha, Empretec Jordan Louis Nhlapo, Empretec South Africa Sorin Matei, Empretec Romania Empretec competency persistence ’ve learned greatest weakness lies giving . succeed time. Como instructor del programa, Ser parte del cambio experimentan los participantes al salir totalmente empoderados de nuestros talleres de Empretec ... ’ priceless... ’ grateful ! instructor programme, part change participants experience leave Empretec workshop completely empowered…’ priceless, ’ grateful ! « Empretec Programme leaving mark business community bringing realization money technical skills important business, determinants success, attitude coupled behaviours.» « change world live , Empretec. great tool nourish potential.» «Lo á disfruto de ser Instructora de Empretec tiene ver compartir tan de cerca las historias de los emprendedores los voy conociendo, la certeza de hay muchas personas trabajando para mejorar sus vidas.» enjoy Empretec instructor sharing stories entrepreneurs , witnessing certitude people working lives. Romina Gaynor, Empretec Argentina EMPRETEC ANNUAL REPORT 201326 EMPRETEC ANNUAL REPORT 2013 27 PART 2: COUNTRY PRESENTATIONS EMPRETEC ANNUAL REPORT 201328 rg en ti na Centre: Fundacion Empretec Argentina Director: Ricardo Finkelsztein Email-address: ricardofinkel@empretec.org.ar Website: www.empretec.org.ar Year Inception: 1988 Number entrepreneurs trained inception: 5350 Number Empretec workshop inception: 229 Products Services • ETWs cooperation ins- titutions national level • Business Linkages programme • Business planning • Networking empretecos 01 Highlights 201302 Partnerships 2013, Empretec Argentina streng- thened partnerships development Agencies, Centres Entrepreneurs, Technology Centres, Government Agen- cies national, provincial muni- cipal levels, business incubators, cham- bers commerce universities. Business Linkages business linkage programme Argentina run conjunction Corporació Andina de Fomento (CAF) Banco de la Nació Argentina. programme targets automobile, electronics agribusiness sectors. 2013, Empretec Argentina received sponsorship Federal Invest- ment Council develop programme regions. Tierra del Fuego, , local SMEs supplying large manufactu- rers electronic components power cables memory cards. , local medium- sized suppliers electronic compo- nents, Megatech Inarci, decided create joint-venture produce remote controls air conditioners produced Tierra del Fuego. 2013, 1,5 million units remote controls air conditioning, applicable brands, produced Argentina: case buttons time domestic company specialized plas- tic injection. longer term, expected critical mass domes- tic firms upgraded suppliers complex inputs, components computer hardware utilizing nanotechnologies. Banco de la Nació Award Innovative Businesses edition Award - popular good tool encourage year start-ups. awards distribute $60,000 dollars winners. additional credit line years start-ups pro- viding funds firms ready develop production. Monitoring evaluation Empretec Argentina embarked sur- vey Empretec graduates (empre- tecos) 30 days completing ETW assess impact . Follow surveys place 18 months. EMPRETEC ANNUAL REPORT 2013 29 en Centre: Empretec Benin Cepepe Director: éophile CAPO-CHICHI Email-address: theocap50@yahoo.fr Website: cepepe.org/ Year Inception: 2000 Staff Members: 5 Number Entrepreneurs Trained Inception: 4429 Number Empretec workshops inception: 152 Products Services • Feasibility studies elaboration bankable business plans promote projects creation enterprises development existing enter- prises, advisory follow-. • Empretec ETWs • Training establishment management enterprises—TRIE methodology (find business idea); CREE( establish business); ILO’ GERME methodology (improve business) • Research project financing aiming establishment development enterprises promotion private sector SMEs, • Assistance improving human resource management enterprises • Technical assistance construction companies 01 Highlights 201302 Launch strategy Cepepe launched service: busi- ness diagnostic strategy, FUNDES, ri- sing enterprises. strategy helps dia- gnose solve business problems entrepreneurs. developed accor- ding methodology Centre Enterprise Development (CDE). Partnerships Cepepe established partnership COWI/IGIP group. COWI, joint venture German consul- ting company IGIP, deliver techni- cal assistance water supply, water resources management sanitation government projects (PPEA) small Beninese enterprises years. partnership marks important step sustainable enterprises framework Millennium Development Goals. Fundraising Cepepe raised funds Dutch Cooperation supporting initiatives SME development water sanitation. Regional influence Cepepe participated formal meeting Regional Network SMEs support members West African Economic Monetary Union (UEMOA). meeting regional consultation esta- blishment SME support structure. -Regulation Board Cepepe part conference facilitating business crea- tion -regulations. website, www.benin.eregulations.org, construction. users access information administrative proce- dures, business development, payment taxes, social security, real estate obtain certificate environmental compliance. website largely facili- tates SME development simplifying administrative procedures, eradicating corruption reducing delay. EMPRETEC ANNUAL REPORT 201330 ot sw Centre: Enterprise Botswana Director: Dennis Maswabi Email-address: maswabid@hotmail. Year Inception: 1997 Staff Members: 14 Number Entrepreneurs Trained Inception: 2600 Number Empretec workshops inception: 127 Products Services • Empretec Entrepreneurship Training Workshops • Entrepreneurship Training unemployed young graduates • Business coaching 01 Highlights 201302 Enterprise Botswana active installations Empretec centre Botswana UNCTAD’ key partner establishing Empretec centre South Africa training South African trainers: facilitators attained accreditation awarded Empretec National Trainer’ certificates. Enterprise Botswana assisting UNCTAD organizing delivering pilot Empretec workshops Lesotho, support Empretec centre South Africa assistance newly accredited facilitators. Partnerships Enterprise Botswana part Consultancy JV MARKETWORX project develop National Entrepreneurship Policy Botswana. Technical assistance UNCTAD, based Entrepreneurship Policy Framework. draft policy completed handed Ministry Trade, pending discussion Cabinet. Enterprise Botswana maintains strong partnership International Labour Organization participated number Academies training programmes. Entrepreneurship young graduates rate unemployment Graduates rising raised concern world-wide. Young people highly creative innovative exposed high volumes Information latest Technologies. Empretec Botswana piloted training programme 150 unemployed graduates 2013 number participants started small businesses. intervention boosted employability graduates. Business Coaching Business Coaching Programme targeted MSME’ small business owners. programme helps small business owners recognize strength developing “turn ” strategies reaching high performance competitiveness. tools GROW Model , participants capacitated . programme propagated centre Botswana South Africa. EMPRETEC ANNUAL REPORT 2013 31 ra zi Centre: Brazilian Micro Small Business Support Service - SEBRAE Director: José Claudio dos Santos Email-address: carlos.alberto@sebrae..br Website: http://www.sebrae..br Year Inception: 1993 Staff Members: 6.000 Number entrepreneurs trained inception: 197.481 Number Empretec workshops inception: 8.244 Products Services • Information economic sectors small enterprises, form surveys, articles, publications, news, . • Consultancy services business analyses regions Brazil. • 40 courses conferences, including distance-learning courses, topics ranging basic entrepreneurship principles business management. • Assisting corporations promotion innovation processes products, supply chain management business linkages. • Fairs, business rounds exhibitions facilitate access markets. • Awards successful entrepreneurs, order , encourage stimulate increasing small business growth. 01 Highlights 201302 SEBRAE 20 Year’ ! 27 2013, Brazil’ Micro Small Enterprise Support Service (SEBRAE) celebrated 20th anniversary Empretec Programme Brazil. 20 years, SEBRAE contributed development entrepreneurial culture country. Statistics show 190,000 people participated 8,000 Empretec workshops, 90% Empretecos’ companies surveyed increased profits training. official ceremony lasted 3 days attracted thousand participants, Ministers State Vice President. High level speakers included Marina Fanning, developers Empretec training workshop. Entrepreneurial Education national conference entrepre- neurship education, chaired Brazil’ Minister Education, SEBRAE launched “Pronatec Empreendedor”, initiative train teachers roll entrepreneurship education Brazilian classrooms national education curriculum. Publications SEBRAE released publications 2013, strengthening support innovation sustainability: 1) Fourth Volume “Small Business - Challenges Perspectives” aiming spurring discussion innovative education. Multiple experts contributed publication, including SEBRAE staff, teachers specialists bring plural perceptions innovative education. 2) “Innovation Sustainability: Foundation Future Small Business” reporting discussions held Small Business International Seminars conducted SEBRAE, support Economic Wage. International Recognition SEBRAE actively participated networking international cooperation. virtual platform, named “International Observatory Sebrae (OIS)», released 20th anniversary celebration. platform information sharing tool SMEs countries, practices, networks, publications (studies research) projects, business opportunity, missions international events. EMPRETEC ANNUAL REPORT 201332 Ch ile Centre: Centro de Emprendimiento Innovació Empresarial Director: André Jara Valdivia Email-address: andres.jara@empretec.cl Website: www.Empretec.cl Year Inception: 1990 Staff Members: 2 Number Entrepreneurs Trained Inception: 2.816 Number Empretec Workshops inception: 113 01 Highlights 2013 Partnership CORFO Centre signed agreement national agency economic development- CORFO- public-sector organization dedicated promoting entrepreneurship, innovation growth Chile. agreement, Centre start screening potential entrepreneurs based Empretec methodology. agreement envisages introduce Empretec training part CORFO support start-ups. www.corfo.cl Innovation Award Biotecho- logy Antofagasta Maria de la Luz Osses Klein - won place Empretec Women Business Award 2010- received prestigious recognition. technology entrepreneurship. Biotecnologí Antofagasta .. pioneering enterprise Chile area biotechnology. develops innovative, patent-seeking biotechnology products focus rendering environmentally friendly, contributing sustainable development. Named key mining region Antofagasta, company created 2005 cater mining industry, expanded sectors, Maria de la Luz Osses Klein EMPRETEC ANNUAL REPORT 2013 33 lo bi Centre: Centro Empretec Cafam Colombia Director: Carlos Roberto Cortes Martinez Email-address: ccortes@cafam.. Website: www.cafam. Year Inception: 1996; moved Cafam 2007 Staff Members: 14 Number Entrepreneurs Trained Inception: 1.500 Number Empretec workshops Inception: 75 Products Services • Technical assistance information technologies, consulting business planning, accounting financial support, human resources, purchasing inventory management sales • Entrepreneurship programmes: Empretec, Agrotech, basic entrepreneurship • Management programmes enterprises operating production goods services sector • Modular programmes business administration skills: basic accounting inventory management 01 Highlights 201302 Regional Expansion CAFAM extended operations regions boasts regional centres Costa Caribe, Antioquia, Valle Bucaramanga. National trainers development collaboration Empretec centres Latin America, CAFAM training generation Empretec trainers: Ms. Jacqueline Ferro - Colombian certified master trainer group Empretec trainers - leading process. call applications launched training start 2014. Working unemployed CAFAM initiated special programme offer Empretec training selected unemployed people, receiving subsidies. results amazing. Business Creation Exercise opportunity Empretec workshop’ participants start businesses. Testimonials participants, 50s, demonstrated early 3 months workshops firms incremented sales 30 percent. job seekers, entrepreneurs transformed job creators -employment opportunity, firms increased workforce 10%. firm exploring export markets, focus neighbouring countries, Panama Venezuela. EMPRETEC ANNUAL REPORT 201334 om ic ep ub lic Centre: Centro Empretec RD/Instituto Tecnológico de las éricas (ITLA) Director: Jose Checo, Director Entrepreneurship, Vice-Ministry SMEs Email-address: jose.checo@gmail. Website: www.empretecrd.org/ Year Inception: 2007 Staff Members: 4 Number Entrepreneurs Trained Inception: 413 Number Empretec workshops inception: 19 Products Services • Entrepreneurship Training Workshop (ETW) • Intrapreneurship Training Workshop (ITW) • Training Micro-entrepreneurs • Women Entrepreneurship • Youth Entrepreneurship • Access short training courses events • Information services 01 Highlights 201302 Institutional Developments Vice-Ministry Small Medium Enterprises lead developing strategic development plan Empretec Centre. plan, validated UNCTAD, Ministry lead national expan- sion Empretec training activities. continue collaborating interested stakeholders, including current host Latin America Technology Institute (ITLA), National Promotion Agen- cy (CEI-RD). Partnerships ITLA partnered CEI-RD SD Cy- berpark launch business support products market. Diversifying services Centro Empretec RD focussed efforts diversifying services training products, focusing curriculum design. plans increase number national trainers cri- teria selection facilitators established. Fundraising ITLA reached agreement Brazilian Cooperation Agency (ABC) international cooperation 2014. Fairs/events ITLA organized Trade Fair entrepre- neurs Global Entrepreneurship Week. Study Tours Staff Representation training : Enabling Private Sector Growth Attracting FDI (Foreign Ministry, Sin- gapore). delegation participated Global Entrepreneurship Congress (GEC 2013). International Events Lead trainer, Xiomara Frí participated International Business Forum held October 2013 Istanbul, Turkey, delive- ring Business Networking Challenge group entrepreneurs. EMPRETEC ANNUAL REPORT 2013 35 Ec ua Centre: Metropolitan Agency Economic Promotion CONQUITO Director: Santiago Ruales Email-address: sruales@conquito.org.ec Website: www.conquito.org.ec Year Inception: Staff Members: Number Entrepreneurs Trained Inception: 344 Number Empretec workshops inception: 10 Products Services • Empretec Training Workshop (ETW) • Technical management assistance development business projects • Infrastructure entrepreneurs • Monitoring Control • Network contacts 01 Highlights 201302 Focus Technology CONQUITO promotes technology advances Small Medium enter- prises. business linkages products attract technology-based entrepreneurs nationwide potential high growth, link angel investors. Conquito year orga- nizer largest technology event Ecuador largest world. event platform bring innovation, creativity, science digital entertainment . works- hops, conferences competitions conducted. Entrepreneurship social res- ponsibility CONQUITO organized World Summit Social Responsibility. large event attracted 20 experts 5 continents. focus ethics, event pro- motes analysis, reflection debate Social Responsibility, stimulates thoughts role entrepreneurship SR. Support SMEs CONQUITO successful integra- ting aspect society entrepreneurship promotion. CONQUITO organized socialization event se- cond quarterly business survey SMEs universities Ecuador. panellist insights si- tuation SMEs enterprises Ecuador. CONQUITO participated study tour “Latin American investment Forum Entrepreneurs Growing SMEs 2013, Veracruz-Mexico” explored latest trends development, growth financing SMEs regional emer- ging markets. Green Businesses 2013, CONQUITO started promote green business. participated ”International Business Forum—Green Inclusive Business—Exploring Developing Markets Sustainable Growth”. event, companies, governments civil society discussed promote, develop, expand sustainable business models develo- ping countries. Partnerships promote innovation entrepreneur- ship national level, agreements institutions concluded, Yachy (City Knowledge), AEI (Alliance Entrepreneurship Innovation), Movistar, multinational tele- communications sector pro- gramme dedicated entrepreneurship. EMPRETEC ANNUAL REPORT 201336 El al va Centre: FUNDEMAS Director: Haydé de Trigueros Email-address: direccionejecutiva@fundemas.org gilmamolina@fundemas.org Website: www.fundemas.org Year Inception: 2000 Staff Members: 4 Number Entrepreneurs Trained Inception: 3.458 Number Empretec workshop inception: 148 Products Services • Entrepreneurship Training Workshops intrapreneurs, SMEs, young entrepreneurs, microenterprises • Entrepreneurship training Women • Sustainability projects • CSR training • Mentoring Training Workshops 01 Highlights 201302 FUNDEMAS renews ISO 9001 certification 2012, FUNDEMAS awarded certified certification body RINA world leader certification quality systems ISO 9001. 2013, FUNDEMAS evaluated updated policies procedures established RINA ensure quality stakeholders maintained certification. International Networks 2013, FUNDEMAS alliances international aid agencies, partnership projects discussions encouraged sharing experiences private sector. agencies include Inter-American Development Bank (IDB), German Agency International Cooperation (GIZ), Agency International Development (USAID), Embassy United States America Grand Duchy Luxembourg. Innovation, Innovation! FUNDEMAS awards innovation. 2013, Business Bureau Ecoefficiency created exchange ideas, practices Corporate Social Responsibility (CSR) projects benefit environment. Business Bureau Ecoefficiency aims engage empower businesses implement actions measure, reduce, compensate adapt environmental impact, contributing sustainable development. FUNDEMAS organized annual event «Week CSR 2013», focussing spreading CSR trends practices motivate entrepreneurs El Salvador adopting responsibility business practices, networking adoption management model. training cycle developed exchange CSR trends tools member companies. sessions FUNDEMAS shared thoughts creating image social projects, generate dialogue community, set sustainability business plan, . Publications publications published 2013: Practical Guide SMEs CSR, Practices increased productivity; Contribution Companies Practices CSR Community; Contribution Foundation NGOs Community Development; State CSR El Salvador 2013. Participation business meeting FUNDEMAS participated «Week Social Responsibility», organized Technological University El Salvador. meeting invited . Juan Royo guest speaker. . Royo professor specialist CSR, teaches students importance SR business world today. EMPRETEC ANNUAL REPORT 2013 37 op ia Centre: Enterprise Ethiopia Director: Solomon Wole Desta Email-address: solomon.wole@yahoo. Training activities conducted framework Government- led entrepreneurship development programme. Contacts: Gebremeskel Challa Motalo (gmchalla@gmail.), DG, MSME Agency Dugassa Tessemma (dhugaas- tess@gmail.), Entrepreneur- ship Development Centre Year Inception: 2010 Staff Members: Number Entrepreneurs Trained inception: 60,000 ( figure include par- ticipants trainings Empretec) Number Empretec Training Workshops conducted: 200 Products Services • Training: ETWs, Kaizen, financial management, marketing management, micro-business identification, business counsel ing, int rapreneurship, production control management, INCOTERMS, export management training--trainers courses. • Research: role private sector women’ economic empowerment, micro-enterprise small enterprise development constraints policies Ethiopia, application Kaizen methodology Ethiopian metalworking engineering industry sector. • Consultancy: institutionalization Kaizen-based performance improvement system, strategic business planning, business process - engineering, production management time management. 01 Highlights 201302 Training Services UNDP Ethiopia, Empretec Ghana government Ethiopia developed Growth Transformation Plan (GTP) 2012-2015, anchored entrepreneurship. plan, scoping mission conducted spearhead sustainable entrepreneurial development programme comprises entrepreneurial training advisory services entrepreneurs. Empretec Ethiopia conducted Entrepreneurship Training Workshop 2013. Collaboration USAID Enterprise Ethiopia partnered USAID Economic Strengthening project. Empretec Ethiopia managed implementation project 120 towns 2013. Support women entrepreneurs ECE partnered USAID project train provide technical supports vulnerable women, commercial sex workers female petty traders. Consultancy 2013, ECE developed consultancy programmes, institutional capacity gaps assessment services, corporate diagnostic studies. Study Tours Empretec Ethiopia plans visiting Vietnam’ Empretec Centre exchanging practices training experiences. EMPRETEC ANNUAL REPORT 201338 ha na Centre: EMPRETEC Ghana Foundation Director: Nana Tweneboa-Boateng Email-address: empretec2006@yahoo..uk Website: / Year Inception: 1990 Number Entrepreneurs trained inception: 30906 ( figure includes participants trainings Empretec) Number Empretec Workshops inception: 123 Products Services • Provision Entrepreneurship Training Workshop • Provision management training programmes • Market research • Business plans • Application ICTs enterprise management • Specia ized capaci ty-bui ld ing programmes geared exporting garment industry • Specialized management programmes oil gas risk assessment management insurance industry • Entrepreneurship training women micro-entrepreneurs small-scale entrepreneurs 01 Highlights 201302 Regional Cooperation EGF extended regional cooperation: • EGF collaborated UN Women South Sudan provide entrepreneurship training business mentorship women entrepreneurs. • EGF works UN Women East Horn Africa extending entrepreneurship training centres unit. • EGF partnered Federal Government Ethiopia UNDP 2013 provide entrepreneurship training total 886 entrepreneurs. • EGF conducted feasibility studies establish Empretec centres Gambia Kenya. Youth Entrepreneurship success Empretec Ghana attracted support Ministry Private Sector Development. research baseline survey, EGF initiated Youth Entrepreneurship Training programme Ghana. Youth Entrepreneurship Training Workshops conducted 2013. Successful Empretecos representing EGF international level fame EGF spilled national border. 2013, selected Ghanaian Empretecos participated International Trade Fair Ghana. participated Export Fair Liberia, Burkina Faso Togo. Study Tours effort increase awareness training services encouraging entrepreneurs, EGF organized study tour UN Women officials visit successful women entrepreneurs Ghana. UN Women collaborated EGF developing training products train mentor women entrepreneurs running micro-enterprises. EMPRETEC ANNUAL REPORT 2013 39 ua te al Centre: ASOCIACION DE GERENTES DE GUATEMALA -AGG- Director: Alvaro Urruela Aycinena Email-address: cede@agg.org.gt hgarrido@agg.org.gt Website: www.agg.org.gt Year Inception: 2001 Staff Members: 3 Number Entrepreneurs Trained Inception: 3727 Number Empretec workshops inception: 183 Products Services • Business planning entrepreneurs, business leaders, NGOs, women, young graduates • Accounting entrepreneurs, business leaders NGOs • Entrepreneurial advisory services entrepreneurs, business leaders, NGOs women • Financial training courses NGOs • Financing projects entrepreneurs, business leaders, NGOs • Wealth management financial planning entrepreneurs, business leaders, NGOs women. 01 Highlights 201302 Entrepreneurship training centre 2013! October 2013, University Texas, USA, evaluated national institutions installation centres promoting entrepreneurship MSMEs. AGG selected , designated PROMIPYME CENTER provision business development services. AGG signed agreement Ministry Economy Guatemala funding University Texas designation entrepreneurship development centre country. Working communities centre continues assist communities marginalized areas, delivering Empretec training literacy groups. Business Linkages completion Investment Policy Review Guatemala, centre exploring business linkages opportunity selected sectors: agribusiness, mining tourism. Participation Sustainable Riviera Maya Forum, Yucatá, Mexico trainers participated delivered presentations Sustainable Riviera Maya Forum talking Empretec methodology. centre opportunities joint activities area green entrepreneurship development Maya communities border Guatemala Mexican Riviera Maya. EMPRETEC ANNUAL REPORT 201340 uy Centre: Empretec Guyana Director: Judy Semple - Joseph Email-address: business_adviser@yahoo. Website: www.Empretecguyana.org Year Inception: 2003 Staff Members: 3 Number Entrepreneurs Trained Inception: 50 Number Empretec workshops inception: 3 • «Venture » Women Programme • Supply Chain Management Programme • Customer Service Workshop Series • Packaging labelling International Markets • Business Level 01 Highlights 201302 Trainings/ Initiatives 2013, Empretec Guyana dedica- ted expanding services entre- preneurship. initiatives include: • Customer Service Workshop Series enhance customer delivery Customer Services Represen- tatives, Supervisors Managers public private sectors. • Operations Management Service Workshop trainees trained manage companies’ daily activities efficient manner. • Inventory Management workshop focused effectively efficiently managing inventory/stock practices reduce cost. Partnerships Empretec Guyana continued offer Supply Chain Management Programme behalf International Trade Center (ITC). programme Modular Learning Pro- gramme consisting 12 core modules 6 supplementary modules. launched Inter- nat ional Cert icate 2011. 2013, Small Business Bureau signed Memorandum - derstanding EG develop trai- ning MSMEs Business Skills. Georgetown Chamber Commerce Industry collaborated Empretec Guyana actively promoting centre’ training programmes members. Women Initiatives Venture Women Programme trained 2013 140 women enhance entrepreneurial capaci- ties areas business proposal writing, marketing, customer service financial management. training carried regions Guyana. sponsoring company, Republic Bank . sponsored loan prizes top finalists Venture 2013 Loan Competition. Products Services EMPRETEC ANNUAL REPORT 2013 41 Jo Centre: Business Development Center – Empretec Jordan Director: Nayef . Stetieh Email-address: nstetieh@bdc.org.jo Website: www.bdc.org.jo Year Inception: 2002 Staff Members: 26 Number Entrepreneurs Trained Inception: 1115 Number Empretec workshops inception: 54 Products Services • Provision technical marketing assistance • Product process development • Market outreach linkages linkages • Export development International Buyers missions • Specialized Capacity Building Programmes • access worldwide equity market consisting experienced Angel Investors SME funds • Improving financial management SMEs 01 Highlights 201302 Regional Expansion 2013, BDC expanded collaboration private public sectors Arab world. Sultanate Oman Saudi Arabia, hundreds entrepreneurs flocked Entrepreneurship Training Workshop, participated Youth Entrepreneurship Programs. BDC making entrepreneurship trend follow region! BDC highlights Entrepreneurship Ecosystem Jordan BDC contributes building Entrepreneurs-friendly ecosystem. 12 March 2013, patronage majesty King Abdullah II, British Embassy hosted enterprise conference focusing improving Jordan’ entrepreneurial ecosystem. High-level participants included ... Prince Wales leading companies Jordan. conference offered platform link entrepreneurs services programs BDC. “BDC Highlights Entrepreneurship Ecosystem Jordan” event linked entrepreneurs SMEs business development service providers. Panellists included Business Development Services women Jordanian fresh graduates; financial services Cairo Amman Bank, Jordan Ahli Bank Micro Fund Women; Mentorship Access Markets. Building entrepreneurship friendly ecosystem greatly boosts confidence Jordanian entrepreneurs encourages empretecos including women. Empretec Jordan celebrated 50th ETW! Empretec Jordan successfully marched 50th Entrepreneurship Training Workshop! 20 Empretecos joined Empretec family 28 September 3 October 2013, Jordan, occasion 50th ETW. EMPRETEC ANNUAL REPORT 201342 au ri ti Centre: Empretec Mauritius Director: Sanjay . Mungur Email address: smu@empretecmauritius.org Website: www.empretecmauritius.org Year Inception: 2000 Staff Members: 12 Full-time 45 part-time Number Entrepreneurs Trained inception: 887 Number Empretec workshops inception: 58 • Capacity Building & Trainings: ETW, Women empowerment, Business Leadership • Technical Assistance: Business Process -engineering, Studies • Project Management: CFP & implementation, support Intermediary Organizations • Business Development & added services: Company incorporation, Industrial Strategies, Supply Chain Integration, Transfer technology • Trade, Investment Facilitation & Regional Integration: Business linkages, partnerships development, investment, policies • CSR Social Integration: CSR Plans, linkages vulnerable, poverty alleviation • Environmental Sustainable Development: EMS practices, renewable energy • SME Supports: Business development, Access finance, Clustering, Franchising 01 Highlights 201302 Outstanding Outcomes 2013, 118 entrepreneurs start- grass root entrepreneurs trained, 16 unemployed started business. • Conso da Workshops Empretec Maurit ius gained substantial fame successful operations. 347 successful programmes operating. view consolidate learning Empretec training, EM conducted PEC Consolidation workshop 24 ETWs alumni 2000. 88% participants evaluated PEC Consolidation Workshop excellent. • Women Literacy Levels effort fight poverty, EM developed sensitization workshop 400 women -literacy group. tailored- workshop included training stress management, basic life skills, behaviours development social competencies. • Green Business focus sustainability, EM spearheaded training green enterprises. 27 entrepreneurs trained started green business photovoltaic technologies (solar panels convert sunlight electricity). Fund-Raising 2009, EM embarked activities funded local, regional international institutions. EM’ track record, linked organizations Africa support endeavour obtain funding. Collaborations initiated Empretec Ghana, Nigeria, Benin, Botswana, Mozambique, Tanzania, Zimbabwe, . International Recognition Empretec Mauritius top partner local host Global Entrepreneurship Week, world’ largest network entrepreneurs. 2013’ Global Entrepreneurship Week, Empretec Mauritius organized 69 activities ranging lectures, workshops national Awards. Products Services EMPRETEC ANNUAL REPORT 2013 43 oz bi qu Centre: Enterprise Mozambique Foundation Director: Evaristo Jordao Vilanculos Email address: jrdvilanculos@yahoo. Website: / Year Inception: 2000 Staff Members: 10 Number Entrepreneurs Trained Inception: 1476 Number Empretec workshops inception: 69 Products Services • Entrepreneurship Training Workshop (ETW), Corporate ETW Marketing Assistance • Special ized capacity bui lding programmes advisory services • Agribusiness; business linkages programmes linkages services • Women youth entrepreneurship development advisory services • Corporate performance improvement programmes Improving Financial Management SMEs • Marketing outreach programmes trade fairs assistance 01 Highlights 201302 Agribusiness business linkages development programme SMEs corporate sector patronage UNCTAD FDC, important Mozambican national NGO dea- ling sustainable community development, Enterprise Mozambique Foundation (EMF) partnered APDG, Gaza Province NGO, implemen- tation pioneering initiative foster commercial agribusiness Gaza Province. 50 selected entrepreneurs involved initiative; received training assistance preparation business action plans mentoring 2010. Rotanda, Manica Province, EMF implementing UNCTAD’ Business Linkages Programme smallholder farmers CDM ( brewing - pany, subsidiary SABMiller) barley production. 2010 promising year, allowed EMF farmers expect productive 2011 ( Tons barley 2011 100 smallholder farmers). expectation reach 1,000 Tons future, installation barley processing plant region envisaged CDM. Women Entrepreneurship Development programme EMF selected ILO (Interna- tional Labour Organization) Maputo, lead organization deliver programme foster women entrepreneurship regions Mozambique (North, Centre South). programme started 2010 continued 2011, involving 100 women selected training programme assisted formulation business action plans. implementation plans monitored year period. main objective programme encourage support women creating expanding business, goal successful role models emulated. EMPRETEC ANNUAL REPORT 201344 ig er ia Centre: Empretec Nigeria Foundation (ENF) Director: Owanari Bobmanuel Duke Email address: onariduke@yahoo. Website: www. empretecnigeriafounda- tion.org Year Inception: 1999 Staff Members: 9 Number Entrepreneurs Trained Inception: 680 Number Empretec workshops inception: 32 Products Services • Corporate governance workshop • Productive organization culture • Modular Learning System Supply Chain management (MLS-SCM) • Specialized business management skill development courses • Export management training programme • Intrapreneurship training workshop 01 Highlights 201302 Supply Chain Management April 2013, ENF launched product Supply Chain Management SMEs improve efficiency effectiveness SMEs contribution profitability Transnational Corporations (TNCs). programme designed conjunction International Trade Centre (ITC) Modular Learning System. launching ceremony place Lagos brought key representatives ITC, US government agencies, top Nigeria government officials, private public organizations major industries. Partnerships August 2013, ENF partnered Lagos State Government People Empowerment Programme Initiative (PEPI). PEPI aimed micro enterprises loan repayment scheme objective mentally economically empower young people, unemployed men women create group skilled -trained young people government sole employer choose start strengthen quality SMEs impact positively respective communities. EMPRETEC ANNUAL REPORT 2013 45 Pa na Centre: CEDE PANAMA Director: Lourdes Navarro .. Email address: Lourdes.navarro@empretecpa- nama.org Website: www.empretecpanama.org Year Inception: 2000 Staff Members: 4 Number Entrepreneurs Trained inception: 1036 Number Empretec Training Workshops conducted: 40 Products Services • Empretec Training Workshop: -day workshop (full day) weeks ( day) • Empretec workshops micro entrepreneurs rural areas • Empretec workshops indigenous communities (Kuny Darien) indigenous language • Empretec intrapreneurship workshop • Mentoring women NGO Vital Voices alliance Empretec • Empretec -day workshop specific topics including team-building, associativity leadership 01 Highlights 201302 Comprehensive Entrepreneur- ship Policy 2 0 1 3 , - loped fo lowing ia ives: • CEDE collaborated natio- nal agencies developing national entrepreneurship policy. • CEDE organized conferences workshops industry sector; • CEDE strengthened relation- ship Chamber Commerce, proposed CAF (Corporació Andina de Fomento). November 2013, 7th edition Latin American Quality Awards ac- knowledged work CEDE promoting entrepreneurial leadership country. Focus Women CEDE special programmes women. ally Intel Technology Pro- gramme Women Thunderbird Uni- versity Programme Dream builder, CEDE developed online platform Spanish- speaking women, - change ideas designing business plans. 2013, CEDE initiated platform “WeConnect Panamanian”, tra- ditional Ally, WeAmericas. platform ---kind product connect women entrepreneurs shared network. Support entrepreneurship - ta Rica CEDE assisted implementation project “Design implementation extra-walls incubator cultural enterprise city Limó”, aims deve- loping entrepreneurship capacity city Puerto Limó. CEDE helped launch extra-wall Cultural Entrepreneurship - bator, developed strengthened cultural enterprises, prepared action plan follow- activities technology upgrading. WBA winner invited important international forum winner 2012 Women Busi- ness Award, Melissa De Leó, attended Geneva Dialogue Post-2015 Sustainable Development Agenda special guest. . De Leó praised improvement Empretec Panama national entrepreneurship ecosystem, enabled company expand set larger facility free trade zone. EMPRETEC ANNUAL REPORT 201346 Pe ru Centre: Centro Empretec IPAE Director: Ava Alencastre Begazo Email Address aalencastro@ipae.pe Website: www.ipae..pe Year Inception: 2010 Staff Members: 4 Number entrepreneurs trained inception: 712 Number Empretec workshops inception: 35 Products Services • Training: entrepreneurial behaviour workshop, business planning management • Advisory services: fiscal, accounting, finance commercial advisory, business analyses, improvement plans • Commercial activities enterprises: business circle, participation conferences • Young Entrepreneur Programme (Minister Labour) • EMPRENDER: training teachers • Business Linkages 01 Highlights 201302 Expansion services 2013, IPAE expanded network regions country: Lima, Piura Iquitos. 142 entrepreneurs businessmen trained. IPAE partnered Empretec Venezuela design develop training workshops. Empretec IPAE welcomes trainers! line building capacity accredited trainers, IPAE proud UNCTAD certified 2 additional trainers, Rocio Paredes Carmela Vise Zegarra certified national trainers. certification validated master trainers Empretec Argentina delivered UNCTAD. trainers responsible trainings northern Peru. Rewarding entrepreneurship effort encourage innovation cultivate entrepreneurial environment, IPAE organized Sixth Business Ideas Competition. nationwide competition attracted 2,109 partici- pants, creative, viable sustainable ventures awarded. 2013 Global Entrepreneurship Week, IPAE organized national contests, business ideas, plans innovation. IPAE gave seed capital winners start . pilot case chain mining sector linkages project mining sector initiated pilot case La Bamba region, goal increasing local jobs building chain. Funded Canadian cooperation, pilot project trained 100 local suppliers services chain management. IPAE partnerships IPAE actively supporting initiatives promote entrepreneurship: • Ministry Production • Ministry Education: • panellist regional Dis- cussion Scholarship program, supporting talented economi- cally disadvantaged youth • expert committee jury national competitions promoting entrepreneurship. EMPRETEC ANNUAL REPORT 2013 47 om ia Centre: Directory SMEs Cooperatives Director: Adrian Panait Email address: adrian_panait@imm.gov.ro Website: www.aippimm.ro/categorie/ centrul-Epretec.apar.biz Year Inception: 2003 Staff Members: 14 Number Entrepreneurs Trained Inception: 2000 Number Empretec workshops inception: 59 Products Services • ETW English • ETW Romanian • Support business settling—youth start-ups • Network ing access entrepreneurial education services • Support access grants business financial aid • Access support credit bank services business development 01 12-year UNCTAD’ involvement Empretec activities Romania, General Directory SMEs Cooperatives certified UNCTAD Romanian Empretec Centre. UNCTAD continue backstopping centre, providing advisory quality control services ensuring integration Empretec Global Network. EMPRETEC ANNUAL REPORT 201348 si Fe de ra ti Products ServicesName Centre: Empretec Russia Director: Dmitri Croitor Email Address: info@empretec.ru Website: www.empretec.ru Year Inception: 2011 Staff Members: 3 Number entrepreneurs trained inception: 200 Number Empretec Workshops inception: 10 01 Highlights 201302 Empretec Russia celebrates 10th workshop! inception Empretec programme Russia 2011, 10 ETWs conducted, 200 participants benefited national trainer certified. mark occasion, press conference organized participation Deputy Secretary-General UNCTAD Petko Draganov, Deputy Chairman Vnesceconombank Mikhail Kopeikin, business development director KPMG Evgenia Schipalova, Empretec Russia Director Dmirti Croitor Tatiana Krylova, Head Enterprise Branch partners Russia. 2013, 4 workshops organized, 80 entrepreneurs managers trained. workshops held support Senior International Master Trainers Brazil—. Roberto Gandara, . Renato Santos . Daniel Real— coaching local trainers supported national counterparts. national trainer certified! 2013, Russian national trainer, . Dmitri Croitor, director centre, certified. trainers anticipated certified 2014. important milestone Empretec Russia, cooperation UNCTAD Vnesheconombank, KPMG Russia, Department Science, Industrial Policy Entrepreneurship Moscow government, SBO “Small business Moscow”, TsAGI .. Zhukovsk, Agency Investment Development Republic Tatarstan, Ministry Economic Development regional agencies export development, organizations. Empretec Entrepreneurship Training Workshops (ETWs) EMPRETEC ANNUAL REPORT 2013 49 ut fr ic Centre: Small Enterprise Development Agency (SEDA) Director: John Francis Email address: jfrancis@seda.org.za Website: www.seda.org.za Year Inception: 2010 Staff Members: 300 Number Entrepreneurs Trained Inception: 646 Number Entrepreneurship Trai- ning Workshop conducted inception: 21 Products Services • Business start- training • Business planning • Business registration • Access finance • Access markets • Mentoring 01 Highlights 201302 Vital role national policy SEDA partnered Swiss Economic Cooperation Development (SECO) developing South Africa Country Strategy 2013-2016. Strategy aims improving regulatory, institutional infrastructural framework economic development. representative national entrepreneurship development support agency, SEDA collaborate SECO projects continue play vital role creation competitive SMEs innovative green enterprises. Partnerships SEDA partnered Microsoft Vodacom workshop train unemployed ICT graduates. Fundraising SEDA raised funds SECO Government Institutions Manufacturing ICT Sector Education Training Authority (Seta). funds finance entrepreneurship training workshops centre’ activities. Organization substantive participation conferences, trade fairs events 2013, SEDA supported Small Enterprises part National ternat iona Trade Fa rs. Study Tours: Taiwan (China) Russia 2013, SEDA hosted Table Conference delegation Russia support participation UNCTAD. conference, delegates Russia SEDA exchanged practices training experiences. SEDA organized International Practice study tour professionals entrepreneurs Taiwan, China. EMPRETEC ANNUAL REPORT 201350 Ta nz ia Centre: Small Industries Development Organization (SIDO) Tanzania Investment Centre (TIC) - Business Linkages Director: . Omari Bakari (SIDO) Ms. Juliet Kairuki (TIC) Email address: dg@sido..tz (SIDO) juliet.kairuki@tic..tz (TIC) Website: www.sido..tz www.tic..tz Year Inception: 2008(Empretec) 2009(Business Linkages) Staff Members: 3 (SIDO); 3 (TIC) Number Entrepreneurs Trained Inception: 428 Number Empretec workshops inception: 16 Products Services • Enhancing technology sourcing, development, transfer provision technical services SMEs • Training (entrepreneurship, business management technical skills), consultancy extension services • Marketing information technology programmes • Financial advisory credit services 01 Highlights 201302 Training 2013, 720 tra ings , technical -technical . Partnerships organization Ministry Trade Industries, SIDO worked collaboration donors JICA Tanzania, KOICA Tanzania, Government India, Government China, UN Women, ITC. Increasing recognition SIDO organized 5 zonal exhibitions participated 1 International Trade Fair. Business Linkages Tanzania Investment Center, implementing partner Business Linkages programme country, conducted targeted capacity-building interventions selected suppliers agri-business mining sectors, consists entrepreneurship training workshops. Health checks upgrading plans developed selected number suppliers, distributors Vodacom Tanzania (TLC sector). sensitization campaigns carried coastal area Tanga promote programme. evaluation undertaken group suppliers linked Vodacom showed outstanding growth business operations 700 percent. created jobs, cases quadrupling work force employed intervention doubled efficiency productive processes, led expansion diversification business. EMPRETEC ANNUAL REPORT 2013 51 ga Centre: Enterprise Uganda Director Charles Ocici Email address: charles.ocici@enterprise..ug Website: www.enterprise..ug Year Inception: 2001 Staff Members: 14 Number Entrepreneurs Trained Inception: 1497 Number Empretec workshops inception: 59 Products Services01 Highlights 201302 Expanding training services 13 years, Enterprise Uganda internationally recognized brand entrepreneurship training. incep ion , ove 1330 entrepreneurs benefited trainings. 2013, training services expanded farmers youth. Business linkages farmers EUg strived improve farmers’ livelihood offering business linkages programmes. 2013, EUG worked 22 partner institutions deliver agribusiness training farming business.7 farmers’ organization received Governance Leadership training business linkage program Nile Breweries. Youth Entrepreneurship • BEST Programme BEST program specifically tailored youth, providing youth trainings entrepreneurship business skills. 2013, Enterprise Uganda conducted BEST programmes. -day BEST training equips youth confidence practical skills start run successful Enterprises. • Northern Uganda Youth Entrepreneurship Programme (NUYEP) highlight year’ achievement, Enterprise Uganda succeeded striking partnership Youth Business International (YBI) UK implement Northern Uganda Youth Entrepreneurship Programme (NUYEP) sponsored DFID. project train 10,000 youth (aged 18-35) households regions northern Uganda. MOU ACCA partnership established EUg ACCA. MOU agrees mentor SMEs offer entrepreneurship inancia teracy ra ing. Participation International events EUg part icipated Global Entrepreneurship Summit organized YBI attended 50 countr ies wor ldwide. EUg staff participated conference organized Making Cents International, US based institution supporting youth entrepreneurship. • Entrepreneurship Training Workshop • Entrepreneurs access credit • Effective customer service • Quality management SMEs • Empowering youths rural communities create jobs (BEST) • Growing business banker • Managing micro, small enterprise • Leadership skills community groups associations • Dual career programme working employees • Farming business • Operations management • Human resource management • Improving competitiveness SMEs • SMEs Appraisal banking professionals • Business counseling counsellors • Financial management • Marketing management • Financial records bookkeeping • Business planning women • Costing pricing • Financial Literacy • Strategic management • Gaining competition • Corporate governance EMPRETEC ANNUAL REPORT 201352 ru gu ay Centre: Asociació Empretec Uruguay Director: Paola Albé Email-address: paola.albe@empretec.org.uy Website: www.empretec.org.uy Year Inception: 1989 Staff Members: 12 Number entrepreneurs trained inception: 2100 Number Empretec workshop inception: 107 Products Services • Empretec Training Workshop, Intrapreneurship Development Programme, women entrepreneur, micro entrepreneur • Teambuilding, negotiations, leadership, management competencies • Business Plan Development Workshop • Project Management, services management • Ef fec ve organ iza ion, ime management, efficiency - management • Business plan development implementation advisory, specialized consultancy 01 Highlights 201302 President calls training trainers response lack expert support entrepreneurs, 2013, cabinet Presidency called trainings trai- ners. Empretec Uruguay developed methodology creating strengthe- ning networks, chosen presidency selec- ted trainings. guidance presidency, training institutions delivered Training Trainers (ToT) coached local teams small communities cities. training strengthened trainers’ capacity care support entrepreneurs. 2013, Empretec Uruguay delivered ToTs, lasting 24, 40 70 hours. Building Incubators Empretec Uruguay worked programme support business incubators. consists parts: behavioural, management commercial area. programme : • Behavioural Area: Behaviours achievement, Planning behaviours, Behaviours confidence power management • Management area Planning: organization + control + running + settings, Difficult Conversations, Conflict Management • Commercial Area: Marketing & Sales, Customer Protocol ( process), Dealing complaints -Talks interactive audiovisual guide National Agency Research Innovation Ministry Industry Ministry Tourism hired Empretec Uruguay develop content interactive audiovisual guide raise awareness motivation entrepreneurs. programme runs 10 modules, cover behavioural aspects, business oppor- tunities, support networks, profile validation idea, plan development, . link audio guide : http://www.-emprededor. gub.uy/el-camino-emprendedor http://www.innovaturismo.gub.uy/index. php/modulos Partnerships Empretec Uruguay joined newly created Support Network Future Entrepreneurs (RAFE) National Agency Research Innovation. EMPRETEC ANNUAL REPORT 2013 53 Ve ne zu el Centre: Centro Nacional Empretec Venezuela Director: Oscar Murillo Ospina Email address: murillooj@gmail. Year Inception: 2000 Staff Members: 3 Number entrepreneurs trained inception: 1080 Number Empretec workshop inception: 44 Products Services • Empretec Entrepreneurship Training Workshop (6 days) • Business planning workshop (4 days) • Strategic planning workshop Empretec Programme (3 days) • Workshop analysing successful examples Empretec Progamme • Empretec follow-: planning steps weeks, monitoring months supervision 6 months 01 Highlights 201302 Partnerships • Yacambu University • Technopark BUSINESS incubator. (NGO) • Fundapyme (NGO) • Acoinv Private Business Foundation • University Western Plains Organization /participation fairs, events • National Congress development • Entrepreneurs Fair (IPAE-Lima-Peru) • Entrepreneurship Fair (Piura-Peru-IPAE) • Fair promoting entrepreneurship organized Universidad Latina Empretec Center Panama • Week participation events organized IPAE-Lima-Peru Relaunch Empretec training partnerships NGOs universities, Empretec Venezuela trained 70 entrepreneurs developed follow services providing business plans development tailor- coaching participants. Centre introduced short courses adapted audiences. EMPRETEC ANNUAL REPORT 201354 Vi Centre: Vietrade Director: Kim Lang Nguyen Thi Minh Thuy (Managing Director) Email address: empretec.vietrade@gmail. Website: www.vietrade.gov.vn/empretec Year Inception: 2010 Staff Members: 3 Number entrepreneurs trained inception: 254 Number Empretec workshops inception: 12 Products Services • Empretec Entrepreneurship Training Workshop (ETW) • Skills Training Workshops: trade pro- motion, business planning, marke- ting, . • Business Matching Services networking events. 01 Highlights 201302 years! years introduction UNCTAD, Empretec Centre Viet Nam officially established 2013. session UNCTAD Investment, Enterprise Development Commission, Viet Nam UNCTAD signed Memorandum Understanding officially establish Empretec Centre Viet Nam— 34th center worldwide Asia. establishment marks milestone Vietnamese entrepreneurs. , 254 business owners entrepreneurs sectors received Empretec certificate. Business Networking Events 2011 2013, business/networking events held Hanoi provinces. events place Hanoi: • Marketing Solution SMEs • Enhancing Company’ Branding Crisis Period • Business Health Examination • event Hoa Binh Province: • Online Business- cost-efficiency solution SMEs • event Thanh Hoa Province: • Export Promotion Skill Products Services EMPRETEC ANNUAL REPORT 2013 55 Za bi Centre: Zambia Development Agency (ZDA) Director: Gabriel Musentekwa Email Address: gmusentekwa@zda.org.zm Website: www.zda.org.zm Number entrepreneurs trained inception: 148 Number Empretec workshops inception: 9 Products Services • Empretec ETWs • Counselling sessions • Business Plan Preparation Workshops • Business Management Skills Training • Business Linkage Programme • National Business Incubator Programme 01 Highlights 201302 Raising Awareness 2013, Zambia Empretec Centre organized conferences, trade fairs events, generating enormous popularity influencing society. Centre raised awareness Zambia National Broadcasting (ZNBC) television programme, Business Enterprise programme, regularly gave introductions Empretec programme. Green Jobs ETWs conducted year collaboration UN Green Jobs programme, aims link small- scale contractors large contractors construction industry. workshop highly appreciated important step leading entrepreneurs upgrading business making sustainable. demonstrated high quality training instilled behavioural change, reliability entrepreneurial skilled, prepared trainees increased commitment TNC partners programme. Green job Programme showcased World Investment Forum held October 2014 potential investors highlight entrepreneurship development Zambia. Youth Entrepreneurship centre strengthened support Youth Entrepreneurship. 2013, centre initiated entrepreneurship skills development programme young people Fund administered Minister Youth trainings conducted 2013. National Trainers centre national trainers certified Regional Training Trainers Workshop held South Africa April 2013. trio started 2010 successfully conducted 8 ETWs. EMPRETEC ANNUAL REPORT 201356 Zi ba bw Centre: Empretec Zimbabwe Director: Busi Bango Email address: busibango@yahoo. spb@empretec..zw admin@wmpretec..zw Website: www.empretec..zw Year Inception: 1992 Staff Members: 12 Number Entrepreneurs trained inception: 15,000 ( figure include participants trainings Empretec) Number Empretec workshops inception: 133 Products Services • Entrepreneurship Training Workshop (ETW) • Corporate entrepreneurship training • Microentrepreneurship training • Youth Entrepreneurship training • Advisory counseling services • Customer care • Financial Management • Research SME sector • Information Dissemination • Project Management • Supply Chain Training 01 Highlights 201302 20 years Anniversary! Empretec Zimbabwe celebrated 20th anniversary 2013. decades, Empretec Zimbabwe spearheaded growth strong entrepreneurial culture reference country matters business development, entrepreneurship economic development. Present celebration ceremony Financial Services Chief Executive Officer, Kenias Mafukize Empretec Executive Director Busi Bango. 21 awards handed honour successful entrepreneurs. Empretec Zimbabwe empowers youth Empretec Zimbabwe empowers youth programmes: ETW, micro-entrepreneurship training, Basic Enterprise Start- Tool training, Internal Savings Lending training. benefitted 490, 730, 605 440 young entrepreneurs, . year, Empretec Zimbabwe embarked project empower youth, included ETW training business management skil ls. Farmers Empretec Zimbabwe reached vulnerable population rural communities. types workshops developed: micro- entrepreneurship preparation trained 120 farmers, food processing packaging training workshop benefitted 60 farmers. Partnerships Empretec Zimbabwe welcomed numerous partnership cooperation request. , Empretec Zimbabwe partnered Government tertiary institutions; vocational Training centres; Polytechnic training centres; NGOs working farmers churches universities. Global Entrepreneurship Week Empretec Zimbabwe top partners national -host Global Entrepreneurship Week. 2013, successfully held events, campaign, conferences awards, designed raise awareness importance entrepreneurship people’ lives. participating Global Entrepreneurship Congress 2014. EMPRETEC ANNUAL REPORT 2013 57 EMPRETEC ANNUAL REPORT 2011 59 PART 3: EMPRETEC CENTRES EMPRETEC ANNUAL REPORT 201360 List Empretec Centers ( country alphabetical order) Empretec Angola Host institution: progress Fundació Empretec Argentina Host Institution: Banco de la Nació www.empretec.org.ar CePEPE Centre Empretec (Benin) (Association ’utilité publique) Host institution: business association www.cepepe.org Enterprise Botswana (Private consultancy company) Serviç Brasileiro de Apoio à Micro Pequenas Empresas (SEBRAE) (Brazil) (Private entity public interest) Host institution: Government SME development agency www.sebrae..br Centro de Emprendimiento Innovació Empresarial (Chile) (Foundation) www.empretec.cl Centro Empretec Cafam Colombia Host institution: social security agency www.cafam. Centro Empretec RD/Instituto Tecnológico de las éricas (ITLA) (Dominican Republic) (Programme) Host institution: Centro de Exportació www.empretecrd.org/ CONQUITO (Ecuador) Host institution: Agencia Metropolitana de www.conquito.org.ec Fundemas (El Salvador) (-governmental organization) Host institution: Association www.fundemas.org Enterprise Centre Ethiopia Host Institute: Governmenr agency Empretec Ghana Foundation (Company limited guarantee) Asociació de Gerentes de Guatemala Host institution:business association agg.org.gt Empretec Guyana Host institution: -governmental organization www.empretecguyana.org UNCTAD-Empretec India (Private entity) Host institution: IBF Group www.empretec. Business Development Centre- Empretec Jordan (Programme implemented Host institution: -governmental organization Empretec Mauritius (-governmental organization) Host institution: -governmental organization www.empretecmauritius.org Empretec Mexico Host Institution: progress Programme Empretec Maroc (Morocco) Host Institution: progress Empretec Mozambique Foundation (Private organization created development project) Empretec Nigeria Foundation Host institution: -governmental organization empretecnigeriafoundation.org Empretec Palestine Programme (International donor-funded programme hosted local institution) Host institution: progress Centro Empretec de Desarrollo Emprendedor (Panama) organization) Host institution: -governmental organization www.empretecpanama.org Empretec-Instituto Peruano de Acció Empresarial (IPAE) ú Host institution: -governmental organization www.ipae..pe EMPRETEC ANNUAL REPORT 2013 61EMP 2013 Agentiei pentru Implementarea Proiectelor si Programelor pentru Intreprinderi Mici si Mijlocii (AIPPIMM) (Romania) (Programme run National Agency SMEs Ministry SMEs, Trade, Tourism Liberal Professions) Host institution: Government programme www.aippimm.ro/categorie/centrul- empretec Empretec Russia (Russian Federation) Host institution: progress Empretec Saudi Arabia (Saudi Arabia) (Saudi Credit & Savings Bank SCSB - Host institution: SCSB www.scsb.gov.sa Centre de services de ’APROSI- (Senegal) (National agency development) Small Enterprise Development Agency (SEDA) (South Africa) Host institution: Small Enterprise www.seda.org.za Small Industries Development Organization (Tanzania) Host institution: Small industries www.sido..tz Enterprise Uganda (Private institution. Funding initial project donors, Government) enterprise..ug Asociació Empretec Uruguay Host institution: Banco de la Rupública www.empretec.org.uy Centro Nacional Empretec Venezuela (Foundation) Host institution: -governmental organization Vietrade (Viet Nam) Host institution: Vietrade www.vietrade.gov.vn Empretec Zambia (Government programme) www.zda.org.zm Empretec Zimbabwe (Trust) Host institution: -governmental organization www.empretec..zw Empretec - Requests installations Africa Angola (relaunch) Burkina Faso Cameroon Congo Egypt Gambia Kenya Liberia Rwanda Sudan Togo Latin & Central America Costa Rica Mexico (relaunch) Nicaragua Asia Indonesia Islamic Republic Iran Myanmar Pakistan Sri Lanka Eastern Europe & CIS Countries Republic Moldova Middle East Oman State Palestine (relaunch) Syrian Arab Republic Contacts: Empretec Programme UNCTAD Palais des Nations CH-1211 Geneva 10 Switzerland Tel: (+41) 22 917 5507 Fax: (+41) 22 917 0122 empretec@unctad.org