Game-changing entrepreneurs in the digital and technology space are turning problems into business opportunities, creating jobs and improving lives.
The transformative power of the digital economy is real and impactful.
In 2035, one third of the global workforce will be in Africa, according to estimates. Today about 85% of people on the continent work in the informal sector. Improving their fortunes requires a mindset change.
“Boosting the digital economy in developing countries will require a new way of thinking, including from entrepreneurs,” UNCTAD Secretary-General Mukhisa Kituyi says.
According to Dr. Kituyi, while many small and medium enterprises (SMEs) in developing countries have yet to switch to digital technologies, a digital transformation is happening across Africa, led by SMEs and young entrepreneurs who are willing “to take a risk and pioneer new business models as game-changers.”
Making connections to markets
Take the story of Leah Uwihoreye, a Rwandan computer engineer, who founded Made in Rwanda, an e-commerce platform connecting women artisans to online markets.
She started the business after visiting her family’s village and realizing that many women were producing unique high-quality pieces of handicraft, but only selling them to the few foreign visitors who would sporadically stop by the village.
While these sales represented a key source of earnings for the women, the income was not enough to provide for a sustainable livelihood. "I believe that technology is a powerful tool to lift people out of poverty," says Ms. Uwihoreye.
In addition to her managerial role in the start-up, Ms. Uwihoreye is helping others harness the power of technology.
She trains women from remote areas of Rwanda to become computer literate and delivers regular talks to female university students to encourage them to embrace the digital economy.
And in South Africa, Basson Engelbrecht founded Hoorah, also an e-commerce platform.
"We aim to empower African entrepreneurs, including rural and informal vendors, by providing to them an online platform to sell, grow and expose their businesses," he said.
As e-commerce remains a relatively new concept to many, offering such services to small and informal vendors comes with some challenges.
"We had to make an extra effort to understand the constraints the vendors face, such as the lack of digital literacy and business management skills, to develop a service that would enable them to use our platform," Mr. Engelbrecht said.
eFounders Fellowship Programme
Ms. Uwihoreye and Mr. Engelbrecht are part of a cohort of 122 entrepreneurs in the digital and technology space who operate open platforms related to e-commerce, logistics, fintech, big data or tourism.
They joined the eFounders Fellowship Programme, a partnership between UNCTAD and the Alibaba Business School, which was launched in 2017 to mentor 1,000 entrepreneurs from developing countries over a period of five years to empower them to become champions for the new economy.
The programme started when Jack Ma, Alibaba Group’s founder and former chairman, became UNCTAD’s special adviser for young entrepreneurs and small business.
It offers a unique learning experience about the transformative impact of e-commerce and technology as well as follow-up sessions on lessons learned, including a two-week stay at the Alibaba Business School campus in Hangzhou, China, with site visits.
“The course was a mind-blowing two weeks,” said Derrick Muturi of Herdy, a Kenyan e-commerce platform that handles orders, payments and logistics for small-scale farmers and their customers. His key take-away lessons were the importance of having a clear vision and a business culture, alongside long-term planning and networking.
Thousands of jobs, millions in revenue
Since the inception of the programme two years ago, the businesses of the 122 fellows spread over 17 African countries have created 3,400 direct jobs on the continent and generated US$100 million in annual revenues. And these numbers are growing.
Some of the fellows, joined by other young entrepreneurs from the continent, gathered from 15 to 17 November in Accra, Ghana, where they had a reunion and attended the Africa Netpreneur Conference as well as the inaugural Africa’s Business Heroes Show.
During the exciting show, 10 candidates were selected to pitch for the Netpreneur Prize, with Nigerian entrepreneur Temie Giwa-Tubosun winning with her business, Lifebank, which delivers blood to hospitals in the country.
In the presence of a competent panel led by Mr. Ma, the show was a source of inspiration for many entrepreneurs across the continent and it invigorated the transformative power that young entrepreneurs have. “We are a new Africa,” said supermodel Naomi Campbell.
The event organized by the Jack Ma Foundation and partners, gave the fellows a platform to share their entrepreneurial journey in the high-level presence of President Nana Akufo-Addo of Ghana, former United Nations Secretary-General Ban Ki-moon and other dignitaries.
Pioneers and champions
In his message to the fellows in Accra, Dr. Kituyi urged: “As pioneers and champions for the new economy, you have a role to play to make transformations happen across the continent. With your background and experience, you have a lot to give and you owe this much to Africa.”
On 17 November, the upcoming entrepreneurs toured the business premises of two Ghanaian fellows.
First was Seyram Kofi’s e-commerce and logistics platform, Kikuu Express, where Kofi explained how clients could purchase goods online and have them delivered to local pick-up shops.
Then they went to the offices of Henry Cobblah’s Ahwenepa, an e-commerce platform for Ghanaian fashion, where a lively exchange took place among the fellows on issues such as delivery times of ordered products and payment methods.
“It is amazing to see the drive of the fellows and how they turn problems into business opportunities,” says Arlette Verploegh, coordinator of UNCTAD’s eFounders Fellowship Programme, who accompanied the fellows in Ghana.
“They change mindsets through their business models in which data play an important role and educate consumers on the use of online platforms and apps, and so much more,” Ms. Verploegh said.
She added: “What strikes me the most is their passion to support vulnerable groups and those working in the informal sector. These young entrepreneurs have the ability to change the socio-economic landscape and help get things right, if they receive proper support from the public sector and investors.”