Consumer protection is a fundamental pillar of sustainable and fair markets, ensuring that consumers are empowered, informed and safeguarded from unfair practices.
The United Nations Guidelines for Consumer Protection, adopted in 1985 and revised in 1999 and 2015, serve as the global blueprint for countries to develop and strengthen consumer protection laws and policies.
As the focal point for consumer protection within the United Nations system, UN Trade and Development (UNCTAD) plays a key role in promoting the implementation of these guidelines, supporting countries in designing and implementing effective consumer policies.
As the world faces new challenges – from digital transformation and climate change to socio-economic inequalities – consumer protection policies must evolve to ensure opportunities and growth are inclusive and sustainable.
This video exhibition presents a series of testimonials from ministers, heads of consumer protection agencies and key stakeholders reflecting on the value and future of the guidelines on their 40th anniversary.